Gerome Anderson

• Developed long-lasting client relationships by providing exceptional customer service and support.
• Enhanced communication between departments for more effective problem-solving and collaboration.
• Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
• Leveraged industry knowledge to provide expert guidance on pricing, promotions, and product offerings for clients'' specific needs.
• Streamlined account management processes, improving overall efficiency and productivity.
• Sold new products and services and developed new accounts to maximize revenue potential.
• Boosted client satisfaction by effectively managing and resolving account issues.
• Increased revenue for the company through strategic upselling and cross-selling initiatives.
• Built relationships with customers and community to promote long term business growth.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Met existing customers to review current services and expand sales opportunities.

• Oversaw multiple accounts and worked diligently to meet and exceed performance goals.

• Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.

• Established, documented and implemented account management processes and procedures.

• Visited customer sites to measure customer satisfaction and increase revenue.

• Exceeded sales goals for accounts by upselling products to existing customers.

• Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
• Contributed to annual revenue goals by selling new services and developing new accounts.
• Assisted in collecting on open invoices
• Maintained 97% customer retention rate
• Maintained 100% Quoted and 100% Sold Sales Quotas
• Ran monthly sales meeting
• Assisted in training new Account Managers