Geron Joseph
Fort Lauderdale,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills with a strong passion for growth seeking to leverage skills to secure a long-term career, Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lab Technician
Pace Analytical
02.2022 - Current
- Sort, Prepare and analyze an average of 50 environmental samples per day, maintaining and above average accuracy rate.
- Preform routine maintenance on instruments and equipment to preserve correct operation
- Monitored and maintained laboratory equipment such as pipettes, centrifuges, and microscopes.
- Prepared samples for analysis by weighing, filtering, or diluting them as needed.
- Record data from experiments into detailed lab reports for review by supervisors and keep proper documentation of samples results and communicate with the clients in time.
- Use Horizon LIMS to track and manage 50+ samples daily
- Make full use of workflow automation features to boost efficiency by 15%
- Used time management and adaptability skills to prioritize and run multiple tests and Collect, labeled and stored lab samples according to laboratory specifications.
Steward Manager
Hard Rock Casino & Hotel
06.2018 - 12.2020
- Supervised dishwashing staff to ensure proper sanitation and hygiene standards were met.
- Trained new employees in the use of equipment and safety protocols.
- Ensured that all kitchen utensils were properly cleaned, dried, and stored according to established procedures.
- Monitored employee performance and provided feedback on areas for improvement.
- Inspected dishes, glassware, cutlery, pots, pans. for cleanliness prior to being returned to service.
- Kept records of daily tasks completed by each team member.
- Coordinated with other supervisors to ensure efficient workflow throughout the kitchen area.
- Communicated effectively with staff members about their duties and assigned tasks.
- Implemented corrective action measures when necessary following company policies.
- Replaced clean utensils in storage bins for easy access.
Call Center Representative
Spinnaker Resorts
12.2017 - 04.2018
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Assisted customers with navigating the company's website to locate desired information or items for purchase.
- Performed follow-up calls as necessary to ensure satisfactory resolution of customer inquiries.
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
- Maintained high levels of professionalism while interacting with customers via phone or email.
- Performed outbound calling campaigns to promote new products or services.
- Analyzed data collected during each call in order to identify trends in customer feedback.
Box Truck Driver
Orange Movers Miami
01.2016 - 11.2017
- Loaded and unloaded truck with pallet jack or by hand.
- Checked for accuracy of delivery paperwork, ensuring all items were accounted for.
- Ensured the safe transport of goods from one place to another using box truck.
- Communicated with dispatchers regarding any changes in route or schedule due to traffic or weather conditions.
- Inspected trucks before and after trips, including checking fluid levels, tire pressure, brakes, lights.
- Performed basic maintenance on box truck such as changing oil, lubricating parts and refilling fuel tank when necessary.
- Provided excellent customer service while delivering products safely and efficiently.
- Delivered freight promptly to specified locations in a timely manner.
- Utilized GPS navigation system when necessary for efficient routing purposes.
- Completed deliveries by requested times.
- Presented bills and collected payments for on-demand orders.
Education
High School Diploma -
C.R Walker Senior High
09.2013
Skills
- Sample Logging
- Culture Maintenance
- Data Analysis
- Workflow Coordination
- Computer Literacy
- Data Research & Analysis
- Issue Troubleshooting
- Attention to Detail
- Quality Control
- Documentation Management
- Verbal and Written Communication
- File and RecordKeeping
- Analytical Thinking
- Work Planning and Prioritization
- Leadership & Collaboration
- Teamwork and Collaboration
- Customer service
- Problem-Solving
- Friendly, Positive Attitude
- Time Management
- Flexible and Adaptable
- Multitasking
- Critical Thinking
- Computer Skills
Certification
- Private Pilot certificate
Timeline
Lab Technician
Pace Analytical
02.2022 - Current
Steward Manager
Hard Rock Casino & Hotel
06.2018 - 12.2020
Call Center Representative
Spinnaker Resorts
12.2017 - 04.2018
Box Truck Driver
Orange Movers Miami
01.2016 - 11.2017
- Private Pilot certificate
High School Diploma -
C.R Walker Senior High
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