Geron Walker
Hoover,AL
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
AMED
06.2020 - 09.2020
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Transported patients to medical facilities.
- Handled patient transfers from one medical facility to another.
- Responded to 911 calls for medical emergencies.
- Delivered emotional support to patients and families.
Emergency Medical Technician
Lifeguard Ambulance Service
01.2022 - Current
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Documented patient condition and treatment to facilitate plan of care.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
- Communicated with dispatchers and hospital personnel to arrange logistics for patient transport.
Communications Specialist
Lifeguard Ambulance Service
01.2022 - Current
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Used radio, telephone and computer system to update first responders with new information.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Public Safety Dispatcher
Bessemer Police Department
07.2023 - 09.2023
- Contributed to a safer community by consistently prioritizing and triaging incoming calls based on urgency.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Collaborated with other public safety agencies during joint operations, ensuring effective communication and resource allocation.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
Education
Some College (No Degree) - Emergency Management
Gadsden State Community College
Gadsden, ALHigh School Diploma -
Gardendale High School
Gardendale, AL05.2020
Skills
- Decision Making
- Time Management
- Verbal and Written Communication
- Detail-Oriented
- Data Entry
- Problem-solving skills
- Customer Support
- Interpersonal Skills
Certification
- EMT - Emergency Medical Technician
- First Aid/CPR Certified
- EMD - Emergency Medical Dispatch
Timeline
Public Safety Dispatcher
Bessemer Police Department
07.2023 - 09.2023
Emergency Medical Technician
Lifeguard Ambulance Service
01.2022 - Current
Communications Specialist
Lifeguard Ambulance Service
01.2022 - Current
Emergency Medical Technician
AMED
06.2020 - 09.2020
Some College (No Degree) - Emergency Management
Gadsden State Community College
High School Diploma -
Gardendale High School
- EMT - Emergency Medical Technician
- First Aid/CPR Certified
- EMD - Emergency Medical Dispatch
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