Summary
Overview
Work History
Education
Skills
Timeline
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Geronda E Gates

Moneta,USA

Summary

Dependable professional with a proven track record of success, demonstrating strong attention to detail. Committed to improvement and operational efficiency. Highly skilled in multitasking within fast-paced environments, ensuring timely and accurate completion of tasks.

Overview

22
22
years of professional experience

Work History

Senior Representative

Wells Fargo Bank
Roanoke, Virginia
03.2018 - Current
  • Process Debit Card Fraud Claims
  • Credit Card Assistant
  • Review and update account information to maintain accuracy and compliance.

Cashier

Wal-Mart Supercenter
Roanoke, VA
09.2013 - 07.2015
  • Receive payment
  • Operate cash register
  • Issue receipts, refunds, credits, or change due to customers

Office Clerk

Spring Lake Stock Yard
Moneta, VA
08.2003 - 08.2013
  • Telephone & front-desk reception
  • Transfer accounts, operate scale
  • Filing & data entry
  • Balance cash drawer
  • General bookkeeping (A/P & A/R)
  • Spreadsheets & reports
  • Process payments

Customer Service Representative

Kelly Services
Roanoke, VA
12.2007 - 07.2012
  • Scan documents to be stored
  • Answer patient calls regarding doctor or hospital bills
  • Standard office procedures
  • Created Power Point presentations
  • Verify correct information with claimants

Education

A.A.S. Degree - Computer and Information Science

ECPI Technical College
Roanoke, VA
01.2003

Certificate - Customer Service Specialist

ECPI Technical College
Roanoke, VA
01.2002

Skills

  • Office administration and client support
  • Proficient in MS Office suite
  • Effective verbal and written communicator
  • Reception and telephone management
  • Filing systems and database management
  • Data entry with reporting skills
  • Bookkeeping expertise (A/R & A/P)
  • Microsoft applications: Word, Excel, PowerPoint, Outlook

Timeline

Senior Representative

Wells Fargo Bank
03.2018 - Current

Cashier

Wal-Mart Supercenter
09.2013 - 07.2015

Customer Service Representative

Kelly Services
12.2007 - 07.2012

Office Clerk

Spring Lake Stock Yard
08.2003 - 08.2013

A.A.S. Degree - Computer and Information Science

ECPI Technical College

Certificate - Customer Service Specialist

ECPI Technical College
Geronda E Gates