Gerondilyn Oakley
Carnegie,PA
Summary
Knowledgeable Behavior Consultant with solid background in providing therapeutic support to diverse clients. Recognized for effectively addressing client needs and fostering positive outcomes through tailored interventions. Demonstrated proficiency in active listening and empathetic communication.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pysch Social Worker
Heritage Valley Hospital
01.2024 - Current
- Evaluate, diagnose, treat and prevent various physical injuries and diseases in an average of 250 monthly patients, including adults and children.
- Refer patients to specialists and prescribe medication or treatment options when necessary.
- Streamline clinic operations, resulting in a 30% decrease in patient wait times and a 20% increase in patient satisfaction scores within one year.
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- De-escalated stressful situations through individual and family crisis interventions.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Behavior Support Consultant
Arc of Washington County
03.2021 - 01.2024
- Assess 50 patients weekly and ensure they are well informed about their conditions, treatment options and potential risks.
- Documented patient encounters, medical histories and treatment plans accurately in medical records.
- Reduced readmission rates by 20% by implementing evidence-based care protocols and post-discharge follow-up.
- Collaborated with cross-functional teams to address complex client concerns and provide comprehensive solutions.
- Evaluated the effectiveness of intervention strategies through ongoing data collection, analysis, and adjustments as needed.
- Improved student behavior by implementing evidence-based intervention strategies and individualized support plans.
- Managed caseloads efficiently, prioritizing interventions and supports based on individual student needs and progress monitoring data.
- Conducted functional behavior assessments to identify triggers and develop effective interventions for students with challenging behaviors.
- Developed strong relationships with students and families, fostering open communication regarding behavioral concerns and progress towards goals.
- Provided crisis intervention services during critical incidents, ensuring the safety of all parties involved while maintaining a respectful approach.
- Implemented social skills groups to promote peer-to-peer connections and enhance students'' interpersonal abilities.
Program Specialist
PA Health and Wellness
12.2018 - 03.2021
- Conducted physical exams on an average of 10 patients daily to diagnose illnesses and create patient histories.
- Interpreted lab information to provide patients with proper treatment.
- Implemented new infection prevention and control strategies, decreasing hospital-acquired infection rates by 20% within one year.
- Conducted thorough needs assessments to identify gaps in service delivery and inform program development efforts.
- Built strong relationships with external partners to secure resources and support necessary for program success.
- Developed and deepened productive community relationships to assist with defining requirements, executing plans and strengthening leadership.
Theraputic Support Staff
Alliance Health Wraparound
01.2017 - 02.2019
- Supported clients'' emotional well-being through empathetic listening and tailored coping strategies.
- Created a safe, non-judgmental environment for clients to openly discuss their emotions, challenges, and goals during therapy sessions.
- Improved clients'' daily living skills by providing guidance in areas such as personal hygiene, communication, and social interactions.
- Conducted crisis intervention as needed to ensure the safety and stability of clients in high-risk situations.
- Assisted school staff with implementing targeted interventions within classroom settings for improved academic performance among students receiving therapeutic support.
- Maintained detailed documentation of client sessions, progress notes, and treatment plans for accurate reporting and continuity of care.
- Continually pursued professional development opportunities to enhance therapeutic knowledge base and stay abreast of industry best practices.
Education
Post Graduate Certificate - Board Certified Behavior Analyst
Penn West University of Pa
California, PA05-2025
Master of Arts - Conflict Resolution
Penn West University of PA
California05-2018
Bachelor of Arts - Liberal Arts And Sciences
Penn West University of PA
California05-2017
Skills
- Patient assessment
- Diagnose and treatment
- Test result interpretation
- Problem-solving
- Interpersonal skills
- Collaborative Problem-solving
- Positive behavior support
- Social skills training
- De-escalation techniques
- Behavior modification
- Functional behavior assessments
- Behavioral intervention plans
- Behavior assessment
- Psychosocial rehabilitation
- Developmental disorders
- Therapeutic crisis intervention
- Autism spectrum disorders
- Problem-solving skills
- Positive reinforcement methods
- Documentation
- Intervention planning
- Continuous professional development
- Analytical approach
- Crisis intervention strategies
- Data collection and analysis
- Safe practices
Conference Presentations
- Advancements in Telemedicine: Enhancing Patient Care Overview of telemedicine technologies and their applications. (2024)
- Patient Safety and Quality Improvement in Healthcare: Key principles and practices for enhancing patient safety. (2022)
- Healthcare Professionals; the Role of Healthcare Professionals in Fostering a Culture of Safety. (2021)
Conference Attendance
- Digital Health Congress 2023, Philadelphia, PA - (2023)
- International Conference on Therapies for Infectious Diseases, Philadelphia, PA - (2023)
- Best Practices, Best Evidence and Best Information Primary Care Practice Event, Miami, FL - (2022)
- FMA Annual Meeting, Orlando, FL - (2021)
Professional Affiliations and Memberships
- American Medical Association (AMA)
- Philadelphia County Medical Society
- American College of Physicians (ACP)
Certification
- Pennsylvania Medical License, Pennsylvania State Board of Medicine - (Updated 2024)
- Advanced Cardiovascular Life Support (ACLS) Certification - (Updated 2023)
- Basic Life Support (BLS) Certification - (Updated 2022)
Profession Relevant Skills
- Proven and effective communication skills with patients, families and other medical professionals.
- Leadership abilities to lead and manage practice staff in providing patients with quality care.
- Highly organized, which allows me to keep appointments, records and patient details in order.
- Able to quickly and adequately diagnose patient conditions in emergencies to ensure they receive the treatment they need as soon as possible under controlled conditions.
- Detailed-oriented, which reduces mistakes made in patient treatment, diagnosis and medication administration.
Languages
English
Native or Bilingual
Hobbies and Interests
I enjoy exploring nature and am an avid bird watcher. When I have the time, I offer free medical services at the community center every weekend and offer orientation to students interested in pursuing a medical career.
Timeline
Pysch Social Worker
Heritage Valley Hospital
01.2024 - Current
Behavior Support Consultant
Arc of Washington County
03.2021 - 01.2024
Program Specialist
PA Health and Wellness
12.2018 - 03.2021
Theraputic Support Staff
Alliance Health Wraparound
01.2017 - 02.2019
Post Graduate Certificate - Board Certified Behavior Analyst
Penn West University of Pa
Master of Arts - Conflict Resolution
Penn West University of PA
Bachelor of Arts - Liberal Arts And Sciences
Penn West University of PA
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