Gerra McCormick
Pleasant Prairie,WI
Summary
Highly organized and dependable candidate with a proven ability to effectively manage multiple priorities while maintaining a positive attitude. Demonstrated success in assuming additional responsibilities to ensure the achievement of team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Surgical Technologist
Advocate Aurora
05.2023 - Current
- Demonstrated comprehensive knowledge of human anatomy and physiology
- Streamlined specimen handling process
- Facilitated ongoing dialogue with physicians
- Extensive knowledge and experience with medical supplies
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
- Mentored new surgical technologists, sharing expertise and fostering their growth within the profession.
- Participated in ongoing professional development opportunities, staying current on best practices within the field of surgical technology.
- Demonstrated strong understanding of pharmacology in order to effectively perform job duties.
- Experienced in working with various medical devices.
- Displays a comprehensive understanding of medical terminology as well as surgical and non-surgical techniques.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
Patient Service Representative
Advocate Aurora
01.2022 - 01.2023
- Determining patient symptoms and reason for coming in and relaying that to nurses and doctors
- Verifying insurance
- Money handling and looking into patient financials
- Speaking with vulnerable patients with patience and understanding
- Explaining consent to treatment, financial responsibility and release of blood products for research and testing to patients and obtaining signatures
- Recognizing symptoms of emergency events such as heart attacks, stroke, and suicidal or violent ideations and being able to call in codes if needed
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.oing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Managed patient registration process, confirming data accuracy and completeness.
- Took copayments and compiled daily financial records.
- Collaborated with clinical staff to coordinate care plans, resulting in improved patient outcomes.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
Switchboard operator
Advocate Aurora
01.2021 - 12.2022
- Demonstrated expertise in utilizing Paging systems for effective communication
- Proficiently utilized Microsoft Office skills
- Developed independent problem-solving abilities to address various challenges at work
- Demonstrated expertise in utilizing EPIC for patient inquiries
- Maintained strong communication with coworkers and team leaders while working remotely
- Facilitated patient-provider connections based on individual requirements.
- Connected callers with appropriate professional, department, or business.
- Strengthened company reputation by upholding confidentiality when dealing with sensitive information during call transfers.
Scheduler
Ascension Healthcare
01.2015 - 10.2017
- Contributed to the successful implementation of EPIC by providing assistance during the system transition.
- Exhibiting an excellent understanding of medical orders and referrals
- Skilled in effectively communicating and coordinating with provider’s office staff as well as hospital department staff
- Excelled in maintaining accurate records, organizing documents, and efficiently managing data entry processes
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
- Prioritized tasks according to strategic importance, ensuring that critical project milestones were met on time.
Education
Bachelor of Science - Major: Biochemistry (medicinal Chemistry)
Arizona State University
12.2026
Associates of Applied Science in Surgical Technology -
Gateway Technical College
04.2023
Skills
- Sterile Technique Proficiency
- Anatomy Understanding
- Organizational abilities
- Specimen Collection
- Critical Thinking
- Attention to Detail
- Basic Life Support
- Electronic Charting
- Supply Management
- Patient confidentiality
- Leadership Qualities
- Infection Control
- Certified Surgical Technologist (CST)
- Certified in CPR/AED
Certification
- Certified Surgical Technologist
- GCP certified
- CRC certified
- BLS certified
Timeline
Surgical Technologist
Advocate Aurora
05.2023 - Current
Patient Service Representative
Advocate Aurora
01.2022 - 01.2023
Switchboard operator
Advocate Aurora
01.2021 - 12.2022
Scheduler
Ascension Healthcare
01.2015 - 10.2017
Bachelor of Science - Major: Biochemistry (medicinal Chemistry)
Arizona State University
Associates of Applied Science in Surgical Technology -
Gateway Technical College