Gerrahi Flournoy
Miami,USA
Summary
Driven and reliable professional with experience in pharmacy, customer service, and community outreach. Skilled at providing exceptional customer care, communicating effectively, collaborating with diverse teams, and maintaining accuracy in fast-paced environments. Recognized for adaptability, reliability, strong organizational skills, and a commitment to delivering high-quality service while supporting team and organizational success.
Overview
4
4
years of post-secondary education
9
9
years of professional experience
Work History
Registered Pharmacy Technician
Walgreens Boots Alliance
Miramar, Florida
07.2025 - 04.2026
- Assisted pharmacists in accurately preparing and dispensing prescription medications.
- Processed prescription orders while ensuring accuracy and compliance with pharmacy procedures.
- Provided exceptional customer service by assisting patients with prescriptions and inquiries.
- Maintained accurate patient records and protected confidential information.
- Managed inventory by stocking medications and monitoring supply levels.
- Collaborated with pharmacists and healthcare team members to support efficient daily operations.
Cashier/Crew Member
Cold Stone Creamery
North Miami Beach, USA
11.2022 - 10.2023
- Delivered excellent customer service by assisting customers with orders and inquiries.
- Prepared meals according to recipes while maintaining quality and food safety standards.
- Thrived in a fast-paced, high-volume work environment while managing multiple responsibilities.
- Maintained inventory by restocking supplies and organizing workstations.
- Assisted with training new team members on procedures and customer service.
- Performed administrative and operational tasks to support daily business operations.
Volunteer
HALO Organization
Orlando, USA
05.2017 - 03.2020
- Coordinated the distribution of food, clothing, and household essentials to individuals and families in need.
- Assisted with fundraising events and community outreach initiatives.
- Planned and supported community events through effective organization and teamwork.
- Collaborated with staff and volunteers to execute special events and programs.
- Communicated professionally with volunteers, clients, and community members.
- Maintained clean, organized facilities to support daily operations and program needs.
Education
Miami Central Highschool
Miami, FLHighschool Education - Criminal Justice
William H. Turner Technical Arts High School
Miami, FL 08.2021 - 06.2025
Skills
- Team work and collaboration
- Materials handling
- Telephone etiquette
- Adaptability and Dependability
- Self & Group assistance
- Communication skills
- Special Assignments
- Cleanliness
- Customer Service
- Math
- Writing Skills
Volunteer Experience
HALO Organization, Orlando, FL, 05/01/17, 03/01/20, Used strong interpersonal communication skills to convey information to others., Supported engaging, fun and smooth-running events by helping with organization and planning., Assisted with special events or programs., Maintained clean, neat and operational facilities to serve program needs., Coordinated food, clothing and household items for disadvantaged individuals and families., Encouraged donations by supporting community fundraising events and campaigns., Provided immediate responses to questions from volunteers.
Timeline
Registered Pharmacy Technician
Walgreens Boots Alliance
07.2025 - 04.2026
Cashier/Crew Member
Cold Stone Creamery
11.2022 - 10.2023
Highschool Education - Criminal Justice
William H. Turner Technical Arts High School
08.2021 - 06.2025
Volunteer
HALO Organization
05.2017 - 03.2020
Miami Central Highschool