Gerri Dawson
Clovis,NM
Summary
Experienced administrative assistant with a meticulous approach to organizing, planning, and managing daily clerical needs. Adept at coordinating documents, reports, and records, as well as handling correspondence and managing deliveries. Possesses strong oral and written communication skills, along with the ability to lead teams and build relationships effectively.
Overview
28
28
years of professional experience
Work History
Client Payroll Clerk
ENMRSH
08.2019 - Current
- Maintained payroll information by calculating, collecting, and entering data for 100 Federal contracted employees .
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained confidentiality of employee records and payroll information.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
- Established a well-organized filing system for maintaining all payroll-related documents securely.
- Collaborated with the human resources department to ensure proper management of employee benefits and deductions.
- Provided exceptional customer service by promptly addressing employee inquiries regarding payroll matters, fostering a positive working environment.
- Developed effective communication channels for addressing employee concerns regarding paychecks, leave balances, and overtime calculations.
- Reduced payroll discrepancies by conducting thorough audits and reconciliations of employee records.
- Provided support during financial audits by preparing relevant documentation related to payroll transactions.
- Maintained confidentiality of employee payroll information, ensuring secure handling of sensitive data.
- Collaborated with HR to update employee benefits in payroll system, ensuring accurate deductions and contributions.
- Optimized direct deposit setup for employees, ensuring prompt and reliable salary payments.
- Facilitated employee understanding of payroll issues, providing detailed explanations and quick resolutions.
- Developed custom payroll reports for management, facilitating strategic financial planning.
- Reduced payroll processing errors, conducting detailed checks before final submission.
- Completed payroll accurately and timely to meet employee expectations.
- Tracked employee vacation, sick and personal time.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Audited timesheets and payroll records for accuracy.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Office Administrative Assistant
3G’s Ministries
01.1997 - 01.2017
- Drafted meeting agendas, supplied advanced and executed follow-up for meetings and team conferences
- Updated financial, customer and business records accurate information each day preventing data loss and keeping files current
- Administered physical and digital filing systems, keeping records well-organized
- Produced professional and error-free letters, presentations and spreadsheets
- Monitored calendars and scheduled appointments based on availability and established load limits
- Managed approximately 10-20 incoming calls and emails per day from staff and potential business clients
- Tracked office stock and maintained inventory in neat and organized fashion
- Organized files, developed spreadsheets, faxed reports and scanned documents
- Collected payments, issued receipts and updated accounts to reflect new balances
- Filed and retrieved records to support business needs and boost productivity
- Scheduled appointments to keep office operations smooth and efficient
- Assisted with payroll preparation and entered data in cumulative payroll document
Education
University of New Mexico
Albuquerque, NMSkills
- Microsoft Word
- Windows 10
- Attention to detail
- Accounts payable
- Quick Books
- Team collaboration
- Payroll processing
- Written and verbal communication
- Self-directed
- Work planning
- Microsoft Excel proficiency
- Data entry
Timeline
Client Payroll Clerk
ENMRSH
08.2019 - Current
Office Administrative Assistant
3G’s Ministries
01.1997 - 01.2017
University of New Mexico
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