Dedicated and detail-oriented professional with over 20 years of management experience in customer service, compliance, and regulatory requirements. Proven track record of effective leadership, problem-solving, and delivering results in fast-paced environments. Skilled in communication, organization, and teamwork, with a strong focus on accuracy, efficiency, and upholding the highest standards of integrity and reliability.
Experienced with resolving customer inquiries effectively. Utilizes communication and empathy to build rapport and ensure satisfaction. Knowledge of troubleshooting and issue resolution.