Summary
Overview
Work History
Education
Skills
Timeline
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Gerrilynn Kelley

Lewisburg,United States

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Walmart. Skilled in food safety and customer service, I excel in maintaining cleanliness and fostering positive relationships. Achieved significant improvements in workflow efficiency and product quality, ensuring a safe and enjoyable shopping experience for all customers.

Overview

10
10
years of professional experience

Work History

Deli Clerk

Walmart
07.2022 - Current
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Monitored inventory levels to order new supplies and maintain consistent stock.

Store Manager

Dollar General Distribution Center
02.2019 - 10.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Bookkeeper

JK Window & Door
01.2015 - 06.2022
  • Maintained and processed invoices, deposits, and money logs.
  • Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
  • Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
  • Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.

Education

High School Diploma - Accounting

Smyrna High School
Smyrna, TN

Skills

  • Customer Service
  • Cleanliness and sanitation
  • Honesty and Integrity
  • Strong Work Ethic
  • Food safety knowledge
  • Cleaning and sanitizing
  • Safe Food Handling Practices
  • Food Preparation
  • Meat slicing expertise
  • Work Area Maintenance

Timeline

Deli Clerk

Walmart
07.2022 - Current

Store Manager

Dollar General Distribution Center
02.2019 - 10.2022

Bookkeeper

JK Window & Door
01.2015 - 06.2022

High School Diploma - Accounting

Smyrna High School

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Gerrilynn Kelley