Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Errington

Amarillo

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

3
3
years of professional experience

Work History

Substitute Teacher

Amarillo Independent School District
08.2024 - Current
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.

Administrative Assistant

WayMaker Concepts, LLC.
08.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Maintained inventory of office supplies and placed orders.

Sales Specialist/Social Media Manager

Tarpley Music Company
10.2022 - 08.2024
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Provided first-rate service to all customers and potential customers.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.

Education

Associate of Science - General Studies

Amarillo College
Amarillo, TX
05-2026

High School Diploma -

Amarillo High School
Amarillo, TX
08-2016

Skills

  • Relationship building and management
  • Customer service
  • Computer skills
  • Administrative support
  • Time management
  • Customer and client relations
  • Verbal communication
  • Critical thinking
  • Scheduling and calendar management
  • Strong problem solver
  • Meticulous attention to detail
  • Microsoft Office Suite
  • Prioritization
  • Multi-line phone systems

Timeline

Substitute Teacher

Amarillo Independent School District
08.2024 - Current

Administrative Assistant

WayMaker Concepts, LLC.
08.2024 - Current

Sales Specialist/Social Media Manager

Tarpley Music Company
10.2022 - 08.2024

Associate of Science - General Studies

Amarillo College

High School Diploma -

Amarillo High School

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Grace Errington