Dynamic HVAC professional with extensive experience as Owner at Advance Information System, Inc., excelling in HVAC installation and troubleshooting. Proven track record in financial management and customer relations, driving business growth and enhancing operational efficiency. Adept at regulatory compliance and strategic planning, ensuring superior service delivery and client satisfaction.
Overview
49
49
years of professional experience
1
1
Certification
Work History
Owner
Advance Information System, Inc.
Norfolk, Virginia
05.1999 - Current
Removed, installed, and replaced HVAC and refrigeration mechanics in commercial and residential buildings.
Tested control systems to ensure optimal air quality and HVAC performance.
Connected gas and electric heating systems, cooling systems, and heat pumps for efficiency.
Developed strategies to enhance customer satisfaction and loyalty.
Oversaw financial management and budgeting processes.
Identified opportunities for growth, expansion, and diversification.
Maintained client relationships through superior customer service.
Ensured compliance with local, state, and federal regulations.
HVAC-R Department Director
All State Career
Pittsburgh, PA
09.2024 - 04.2025
Oversaw daily operations, delegating tasks while monitoring progress to ensure efficiency.
Analyzed departmental processes, identifying improvement opportunities for enhanced productivity.
Managed recruitment efforts for new positions, ensuring alignment with departmental needs.
Conducted performance reviews, providing constructive feedback for staff development.
Ensured compliance with applicable regulations and laws, maintaining organizational integrity.
Recommended changes in organizational structure or staffing levels to optimize performance.
Identified technology solutions that increased workplace efficiency and streamlined operations.
Participated in senior management meetings to discuss departmental progress and challenges.
Instructor
Fortis College
Norfolk, USA
05.2019 - 01.2022
Developed and implemented comprehensive HVAC curriculum to enhance educational outcomes.
Provided hands-on instruction in HVAC repair, installation, and maintenance techniques.
Evaluated student performance and delivered constructive feedback for continuous improvement.
Demonstrated practical skills with HVAC equipment and tools during training sessions.
Instructed students on core principles and theories of HVAC technology to ensure understanding.
Prepared students for industry certification exams through targeted review sessions.
Remain updated on industry trends and technological advancements in HVAC to inform teaching practices.
Master Technician
Cornerstone Mechanical and Plumbing and Heating
Norfolk, VA
01.2000 - 10.2018
Conducted testing on control systems to evaluate air quality and HVAC-R unit performance.
Diagnosed HVAC-R issues using diagnostic equipment including thermometers and pressure gauges.
Performed preventive maintenance on boilers, chillers, cooling towers, and pumps.
Troubleshot and repaired malfunctioning heating and cooling units to restore functionality.
Maintained plumbing systems by executing routine tasks such as leak repairs and drain unclogging.
Connected gas and electric heating systems along with cooling systems and heat pumps.
Responded promptly to emergency calls concerning broken and leaking pipelines.
Removed, installed, and replaced HVAC-R systems in commercial and residential settings.
Master Technician
Ingair Heating and Cooling
08.2016 - 09.2018
Removed, installed, and replaced heating, air conditioning, and refrigeration mechanics in various settings.
Executed installation and replacement of HVAC systems in commercial and residential buildings.
Tested control systems to ensure optimal performance of air quality, heating, ventilation, and cooling systems.
Connected gas heating, electric heating, cooling systems, and heat pumps for efficient operation.
Assessed existing plumbing systems and identified areas of improvement or repair needs.
Ford Production Systems Coordinator
Ford Motor Company, Norfolk Assembly Plant
Norfolk, USA
01.1976 - 10.2006
Selected and trained personnel in Green Belt methodology to enhance process efficiency.
Formulated data-driven decisions to minimize cost inefficiencies through reduced process variation.
Conducted analysis of Ford Production System initiative to establish effective communication between labor and management.
Utilized instruments for developing and implementing ideas that improved plant operations.
Adapted Synchronous Material Flow initiative to increase operating efficiency.
Wrote job descriptions to align with increased workload demands.
Realigned tasks, resulting in decreased manpower requirements.
Evaluated delivery schedules and freight quantities to optimize inventory and lower plant costs.
Maintenance Assistant
W.H. Trice Realty
Norfolk, USA
01.1985 - 01.1986
Conducted comprehensive reviews of HVAC units and chiller systems to assess maintenance needs.
Ensured upkeep of high-rise apartment complexes, adhering to property standards.
Maintained accurate machinery records to support effective management practices.
Reported findings regularly to the Superintendent and Property Manager for informed decision-making.
Performed preventive maintenance on machinery to guarantee optimal performance.
Assisted with installation of new equipment as necessary to enhance facility operations.
Executed regular maintenance and repairs on HVAC units, plumbing fixtures, and electrical systems.
Ensured compliance with safety standards during all maintenance operations.
Maintenance Assistant
F & W Management
VA Beach, USA
01.1984 - 01.1985
Conducted comprehensive reviews of building maintenance, social services, and HVAC systems.
Performed regular inspections of buildings to assess system functionality and repair needs.
Ensured compliance with safety standards and local, state, and federal regulations.
Maintained high-rise apartment complexes, overseeing upkeep and repairs.
Executed minor repairs to walls, floors, and ceilings caused by wear or vandalism.
Reported findings and updates to Superintendent and Property Manager.
Managed data records on machinery performance and preventive maintenance schedules.
Education
B.S. - Occupational and Technical Studies in Industrial Technology
Old Dominion University
Norfolk, Virginia
12.2023
HVAC and Drafting Design training -
Tidewater Community College
Portsmouth, VA
12.1999
Skills
HVAC installation and troubleshooting
Control systems testing
Financial management
Customer relations
Regulatory compliance
Project management
Small business operations
Operations management
Business development
Organizational reengineering
Strategic planning
Quality improvement
Certification
Moving Forward with A2L Refrigerants, 03/20/24
VA 2015 IMC HVAC CE, 09/08/20
Fujitsu Authorized Service Training, 03/14/18
Draw Students in Through Digital, 02/22/21
United in Diversity, 06/19/03
Class C Contractor, COMMONWEALTH of VIRGINIA Department of Professional and Occupational Regulation, 9960 Mayland Drive, Suite 400, Richmond, VA, 23233, 11/30/25, http://www.dpor.virginia.gov
Responsible Land Disturber, State Water Control Board, 1111 East Main Street, Richmond, VA, 23219, 08/01/25
Master Heating and Ventilation and Air Conditioning (MHVA) 2023
Commercial Improvement (CIC) and Home Improvement (HIC) certification 2023
Computer Experience
Microsoft Office 97, 2000 and 2003
Peripheral Networking
Windows 2000 Pro OS
Hardware Configurations
Email Applications
Windows XP OS
References
Horace L. Lambert, Principal At New Direction Center Portsmouth Public School, 757-393-8728
Ricky Recardo, Ingair Heating and Cooling, 757-320-3863
Ron Hicks, R and R General Contractor, Portsmouth, VA, 757-403-9385
B. James, Bentia James LPC, 757-513-2934
Ron Stowe, Chesapeake, VA, 757-287-2452
Timeline
HVAC-R Department Director
All State Career
09.2024 - 04.2025
Instructor
Fortis College
05.2019 - 01.2022
Master Technician
Ingair Heating and Cooling
08.2016 - 09.2018
Master Technician
Cornerstone Mechanical and Plumbing and Heating
01.2000 - 10.2018
Owner
Advance Information System, Inc.
05.1999 - Current
Maintenance Assistant
W.H. Trice Realty
01.1985 - 01.1986
Maintenance Assistant
F & W Management
01.1984 - 01.1985
Ford Production Systems Coordinator
Ford Motor Company, Norfolk Assembly Plant
01.1976 - 10.2006
B.S. - Occupational and Technical Studies in Industrial Technology
Ophthalmic Technician - Minor Surgical Assistant at Virginia Eye ConsultantsOphthalmic Technician - Minor Surgical Assistant at Virginia Eye Consultants