Summary
Overview
Work History
Education
Skills
Timeline
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Gerry Garris

Retail/ Sales Manager

Summary

Detail-oriented manager seeking to obtain a position with a reputable company that allows for advancement and growth. With 25 plus years of management and sales experience I have developed strong leadership, team building, communication and customer service skills as well as the ability to drive sales and maintain a cohesive environment for store operations.

Overview

28
28
years of professional experience
4
4
years of post-secondary education

Work History

Assistant Store Manager

Food Lion
Greenville, SC
05.2019 - Current
  • Manage the Computer Automatic Ordering system reducing overages and shortages
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.

Rental Manager and Inside Sales

Comeback Rentals
Myrtle Beach, SC
04.2011 - 05.2019
  • Maintained accurate financial records, ensuring timely processing of accounts payable and receivable transactions.
  • Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
  • Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
  • Fostered positive relationships with tenants, addressing concerns promptly and professionally to maintain satisfaction levels.
  • Increased rental revenue by implementing effective marketing strategies and enhancing property visibility.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Developed strong relationships with vendors, negotiating favorable contracts for property maintenance services.

Certified Nurse Technician

Grand Strand Medical Center HCA
Myrtle Beach, South Carolina
06.2012 - 07.2014
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Provided prompt and accurate services such as CPR and first aid during emergencies.
  • Maintained patient stability by checking vital signs and weight.
  • Upheld infection control and prevention policies across different patient-facing areas.

Rental Manager and Inside Sales

Sunbelt Rentals
Myrtle Beach, SC
06.2003 - 04.2011
  • Collaborated with customers to ensure rental of appropriate equipment needed for tasks
  • Managed retail items and scheduled deliveries for customers
  • Ensured safety records, drug tests, and driving records followed company policy
  • Conducted weekly staff and safety meetings to address any issues and promote Sunbelt culture
  • Manage employee schedules and timecards
  • Human Resource and OSHA representative, liaison between employees and upper management
  • Maintained accurate financial records, ensuring timely processing of accounts payable and receivable transactions.
  • Implemented rental asset processes and cleanliness standards.
  • Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.

Assistant Store Manager

Walmart
Myrtle Beach
05.1997 - 06.2003
  • Ensured safety regulations were being followed in accordance with company policy
  • Supported team engagement with customers, creating pleasant retail environment
  • Utilized coaching and leadership skills leading to a motivated work atmosphere
  • Weekly Human Resource audits ensuring personnel records complied with state and federal laws.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Education

Bachelor of Arts - History and Political Science

Coastal Carolina University
Conway SC
05.2018

Associate of Science - Health Science

Horry-Georgetown Technical College
Conway, SC
06.2011 - 05.2015

Skills

  • Customer service
  • Customer experience
  • Customer service and engagement
  • Time management
  • Attention to detail
  • Customer service management
  • Problem-solving

Timeline

Assistant Store Manager

Food Lion
05.2019 - Current

Certified Nurse Technician

Grand Strand Medical Center HCA
06.2012 - 07.2014

Associate of Science - Health Science

Horry-Georgetown Technical College
06.2011 - 05.2015

Rental Manager and Inside Sales

Comeback Rentals
04.2011 - 05.2019

Rental Manager and Inside Sales

Sunbelt Rentals
06.2003 - 04.2011

Assistant Store Manager

Walmart
05.1997 - 06.2003

Bachelor of Arts - History and Political Science

Coastal Carolina University

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Gerry GarrisRetail/ Sales Manager