A highly accomplished and results-oriented professional with over 25 years of expertise in Loss Prevention and Security Operations across the retail and supply chain sectors. Demonstrated success in leading complex, multi-facility investigations across extensive geographical areas, executing strategic undercover operations, conducting comprehensive internal audits, and driving operational improvements. Skilled in team leadership and development, fostering a culture of accountability and dedication, while consistently delivering substantial returns on investment (ROI). With exceptional organizational and strategic planning abilities, I am seeking a challenging opportunity to apply my extensive experience in a dynamic, forward-thinking organization.
Overview
32
32
years of professional experience
Work History
Lead Security and Loss Prevention Oversight
Yusen Logistics Americas Inc.
Long Beach, CA
05.2016 - Current
Led security and loss prevention oversight for 39 facilities and 23 remote storage drop yards across the U.S., including Contract Logistics, International Freight Forwarding, and newly acquired Taylored Services locations
Developed and standardized the Loss Prevention SOP manual, ensuring consistent security procedures across all business models
Implemented risk mitigation strategies and security initiatives that significantly reduced incidents and enhanced safety
Directed nationwide CCTV installation and troubleshooting, resulting in over $3 million in cost savings
Authored the CTPAT procedural manual, crucial for maintaining compliance with U.S
Customs and Border Protection standards
Managed annual audits and 4-year CTPAT re-validations in partnership with U.S
Customs and Border Protection to ensure regulatory compliance
Co-founded and led YLA’s CTPAT committee, ensuring adherence to established policies and federal standards
Served as the primary point of contact for customer security audits (CTPAT/TAPA), securing customer retention and supporting business growth
Oversaw security projects for new national locations, including designing systems, CCTV, access control, and coordinating guard services
Developed and implemented YLA’s TAPA security policy and contributed as a founding member of the YLA TAPA committee
Conducted HR and criminal investigations, establishing strong partnerships across operational levels
Created a liaison program with local and federal law enforcement, strengthening relationships and collaboration
Fostered internal partnerships with stakeholders, ensuring alignment on security goals and objectives
Introduced multiple Kaizen process improvement initiatives, resulting in millions in cost savings
District Asset Protection Protection Manager
Stein Mart
Southern CA
01.2003 - 01.2016
Oversaw loss prevention strategies for multiple stores in Southern California, Nevada, and Colorado
Developed and implemented creative shrinkage prevention strategies that resulted in achieving the best overall shrink performance in the company for five consecutive years
Ensured adherence to loss prevention policies and procedures through proactive collaboration with all store stakeholders
Led a team of investigators focused on detecting and investigating employee dishonesty using exception-based reports, live observation, and CCTV footage analysis
Provided expert guidance and recommendations to 36 store and assistant managers on shrinkage incentives, theft deterrents, and staff management best practices
Delivered comprehensive training on Asset Protection Policies and Procedures to newly hired employees, store managers, and assistant managers
Designed and implemented targeted Theft and Shrink Prevention training programs for all Area Managers
Managed the installation of PTZ, Digital CCTV, and analog systems across the district to enhance security and surveillance operations
Special Loss Prevention Agent
Nordstrom
West Los Angeles
01.1999 - 01.2003
Led investigations targeting known organized fraud and theft rings, initiating major retail crime probes
Monitored store premises using CCTV and floor observation techniques to detect, apprehend, and process individuals suspected of theft and other crimes
Conducted internal theft investigations by analyzing exception-based reports, reviewing CCTV footage (both overt and covert), and utilizing undercover operatives to identify dishonest behavior
Trained and developed 200 sales employees on shrinkage prevention techniques and effective loss prevention controls to reduce store losses
Partnered with the internal investigations team to complete theft cases, conducting suspect interviews using the Reid Technique to ensure effective outcomes
Developed and implemented incentive programs and contests to encourage employees to actively participate in shrink prevention efforts and support the loss prevention department
District Asset Protection Trainer
Walmart
Orange, CA
01.1996 - 01.1999
Responsible for managing loss prevention efforts at 3 Wal-Mart locations and 7 Sam's Club locations, ensuring security across a wide area
Monitored shoppers via floor observation to detect and apprehend individuals suspected of theft, ensuring store security and minimizing loss
Developed and trained newly hired agents in effective techniques for detecting both internal and external theft, enhancing team efficiency and security awareness
Played a key role in the installation and setup of new CCTV systems for newly constructed stores, enhancing surveillance capabilities and security coverage
Collaborated with management to implement shrinkage prevention strategies, contributing to a reduction in store losses
Loss Prevention Agent
JC Penney
Long Beach, CA
01.1993 - 01.1996
Monitored store premises using CCTV, detecting and apprehending shoplifters to minimize theft and ensure store security
Conducted EAS (Electronic Article Surveillance) audits in high-shrinkage departments to identify and prevent potential theft
Assisted the Prevention Manager with internal investigations, contributing to the resolution of theft-related incidents
Provided general security services to the establishment, ensuring a safe and secure environment for customers and staff
Education
Some College (No Degree) - Graphic And Digital Design
Brooks College
Long Beach, CA
Skills
TAPA Certified Level C Auditor
CTPAT Knowledge
Security Systems Engineering
Investigative Expertise
Strategic Policy Execution
Point of Sale (POS) Electronic Reporting
Theft Prevention Strategies
Project Execution
Experienced in Implementing Supply Chain Security Measures
Trainingandaffiliations
Wicklander Zulawski Advanced
CTPAT
TAPA Member
Supply Chain/Cargo Theft Investigators Network
LAAORCA & NRF Member
Timeline
Lead Security and Loss Prevention Oversight
Yusen Logistics Americas Inc.
05.2016 - Current
District Asset Protection Protection Manager
Stein Mart
01.2003 - 01.2016
Special Loss Prevention Agent
Nordstrom
01.1999 - 01.2003
District Asset Protection Trainer
Walmart
01.1996 - 01.1999
Loss Prevention Agent
JC Penney
01.1993 - 01.1996
Some College (No Degree) - Graphic And Digital Design
Director of Corporate Sponsorships & Community Engagement at California State University Dominguez HillsDirector of Corporate Sponsorships & Community Engagement at California State University Dominguez Hills