Gerry Ramirez
Wahiawa,HI
Summary
Resourceful plant management professional driven to maximize team productivity. Team builder versed in morale-building and efficiency-boosting strategies.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Sam’s Club
Pearl City, HI
09.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Ensured compliance with all safety regulations throughout the store premises.
Store Manager
Zippy’s
Honolulu, HI
09.2018 - 10.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Developed strategies to maximize sales and profitability.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Analyzed financial data to identify areas of improvement.
Food & Beverage Operations Manager
HMSHOST
Honolulu, HI
06.2015 - 09.2018
- Developed and maintained detailed financial reports for food and beverage operations.
- Organized inventory of food, beverages, and supplies needed for daily operations.
- Oversaw the training of new staff members in food preparation techniques, customer service protocols, and safety regulations.
- Monitored employee performance to ensure adherence to company policies and standards.
Assistant Manager
Mcdonalds
Honolulu, HI
05.2007 - 06.2015
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Monitored employee attendance records, timekeeping, and payroll information.
Education
Leilehua High School
Skills
- Team Development
- Employee Training
- Operations Management
- Inventory Management
- MS Office Proficient
- Friendly and Positive
- Team Building
- Multitasking and Organization
- Culture Development
- Team-Oriented
- Verbal and Written Communication
- Inventory Control
- Performance Reviews
Accomplishments
- Consistently maintained high customer satisfaction ratings through CER Report.
- Consistently maintain staffing head count for the pasted 5 years.
- Led team to achieve Center of Excellence, earning recognition from upper management.
- Promoted from Store Manager to Multi-Unit Manager, in less than 12-months.
Certification
- Serve Safe License - 2023
Timeline
Assistant Store Manager
Sam’s Club
09.2023 - Current
Store Manager
Zippy’s
09.2018 - 10.2023
Food & Beverage Operations Manager
HMSHOST
06.2015 - 09.2018
Assistant Manager
Mcdonalds
05.2007 - 06.2015
Leilehua High School
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