Gershom R. Washington Sr
Fed Ex Ground
Suwanee,GA
20
years of professional experience
Work History
Delivery Driver
1 Year 1 Month- Operated delivery vehicle to ensure timely and accurate package distribution.
- Managed daily route planning to optimize delivery efficiency and minimize delays.
- Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new drivers on best practices for navigation, safety protocols, and customer interaction.
- Delivered packages to customer doorsteps and business offices.
Delivery Driver
5 Years 9 Months- Collaborated with team members to streamline logistics and improve operational workflows.
- Implemented process improvements that enhanced delivery accuracy and reduced return rates.
- Maintained detailed logs of deliveries, mileage, and vehicle maintenance for reporting purposes.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
Club Manager / Head Trainer
3 Years 5 Months- Develop and organize the training team and front staff to provide exceptional member experience, as well as general upkeep of the club, facilities, and equipment. Regularly review closing sales, ensuring the team is on track to meet , weekly, quarterly and annual goals.
Loan Processor
3 Years 10 Months- Process loans for banks, make sure all insurance is up to date for each mortgage loan, if insurance is no current, I am responsible for adding lender placed insurance on the loan. Also responsible to have at minimum a 96% accuracy rate. I never fell below a 99%.
Baseball Director
1 Year 11 Months- Managed the not-for-profit youth baseball program serving over 1,000 children and teens ages 3-18. Responsible for selecting, developing and managing over 40 head coaches and 120 assistant coaches. Coordinated practice and game schedules as well as tournaments at our park. Set registration fees and managed payment and collection of fees. Coordinated with other board members on fundraising initiatives to support the program. Maintained the fields, cages and operating equipment.
Forklift Operator, Safety Officer
5 Years 8 Months- Operated the forklift in the warehouse for distribution, trained new hires on forklift operation and ensured safety protocols were being implemented daily.
Education
Bachelor of Science - Journalism
- Communications
Skills
OSHA safety certified. Forklift trainer.
Timeline
Delivery Driver
Fed Ex Ground
06.2025 - CurrentRead More
Club Manager / Head Trainer
Anytime Fitness
10.2019 - 03.2023Read More
Delivery Driver
Booker Transportation
09.2019 - 06.2025Read More
Loan Processor
Assurant
12.2015 - 10.2019Read More
Baseball Director
Collins Hill Athletic Association
01.2013 - 12.2014Read More
Forklift Operator, Safety Officer
Office Depot
10.2006 - 06.2012Read More
Georgia Perimeter College
from Communications
Read More
University of Georgia
Bachelor of Science from Journalism
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