Gershom Randy Mensah
Portland,ME
Summary
Motivated and results-driven professional with a proven ability to lead and foster a positive, inclusive environment. Adept at building strong relationships, providing mentorship, and supporting community initiatives. Seeking to leverage my leadership and communication skills as a Student Ambassador to contribute to the Roux Institute's goal of fostering an engaged, learner-centered environment,and contribute to campus inclusivity.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Principal
Noble Professionals Institute
Accra, Ghana
09.2020 - Current
- Managed daily operational activities for a diverse cohort exceeding 1,000 students.
- Led the development and implementation of programs to engage a diverse student population.
- Enhanced school culture through activities, mentoring, and collaboration with families for student success.
- This led to a 14% increase in average exam scores, and a 92% graduation rate.
ICT TUTOR
Noble Professionals Institute
Accra, Ghana
09.2017 - 10.2020
- Developed effective curriculum materials and maintained accurate records of student progress.
- Provided personalized mentorship to students, improving exam readiness and performance through constructive feedback and progress tracking.
- Established productive relationships with parents and caregivers to address student challenges and strengthen community ties.
Telecommunications Engineer
Synergy Professional Africa PLC
Accra, Ghana
01.2014 - 06.2017
- Commissioning of BTS in rural communities.
- Designed and implemented network infrastructure upgrades to improve data transmission speeds, and overall system efficiency.
- Correct RNC faults and performance degradations in the managed network.
NOBE-B Engineer
Millicom Telecommunication Company-Ghana now Airtel Tigo Ghana
Accra, Ghana
10.2012 - 09.2013
- Conducted SIM implementation and fault management on the OSS and Optima platform.
- Tested and evaluated the Customized Application for Mobile network Enhanced Logic (CAMEL) for roaming SIMs.
- Carried out roaming procedure tests, and verified roaming triangulations to identify and address roaming issues.
- Prepared and reviewed daily, weekly, monthly, and quarterly reports for roaming, MNP, and MEID requests.
- Reduced roaming interworking issues resolution time by 23%, and minimized roaming-related issues by 15%.
Education
Master of Arts - Administration in Higher Education
University of Cape Coast
Accra, Ghana09.2020
Certificate - Database Management
Ghana Institute of Management and Public Administration
Accra, Ghana01.2015
Bachelor of Science - Telecommunication Engineering
Ghana Communication Technology University
Accra, Ghana01.2012
General Science -
Tema Senior High School
Accra, Ghana06.2006
Skills
- Effective Communication Skills
- Event Management
- Community Engagement
- Mentorship and peer support
- Ability to learn from mistakes
- Team Leadership
- Microsoft Office, Spreadsheets, Basic Network Administration
Hobbies and Interests
- Every kind of Sports
- Enjoying music
- DIY
- Exploring distant lands
- Reading
- Wine
- Capturing moments
Languages
Elementary, Professional
Personal Information
- Date of Birth: 09/26/88
- Nationality: Ghanaian
Operatingsystems
- Microsoft Windows
- Mac OS
Accomplishments
- Academic Performance Improvement
Successfully led initiatives that resulted in a 14% increase in average exam scores across the student body and a 92% graduation rate. - Staff of the Year Award, Synergy Professional Africa PLC (2016)
Recognized for exceptional performance and dedication in successfully contributing to the company’s success in enhancing communication infrastructure.
Certification
- Foundations of Responsible AI Learning badge.
- Foundations of Business Learning badge
- Certificate in Database Management
Languages
English
Professional
German
Elementary
Twi
Limited
Ga
Professional
Affiliations
- Music
- Swimming
- Bowling
- Kayaking
- Soccer
References
References available upon request.
Timeline
Principal
Noble Professionals Institute
09.2020 - Current
ICT TUTOR
Noble Professionals Institute
09.2017 - 10.2020
Telecommunications Engineer
Synergy Professional Africa PLC
01.2014 - 06.2017
NOBE-B Engineer
Millicom Telecommunication Company-Ghana now Airtel Tigo Ghana
10.2012 - 09.2013
Master of Arts - Administration in Higher Education
University of Cape Coast
Certificate - Database Management
Ghana Institute of Management and Public Administration
Bachelor of Science - Telecommunication Engineering
Ghana Communication Technology University
General Science -
Tema Senior High School
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