Summary
Work History
Education
Skills
Languages
Timeline
Generic

Gerson Cordova

Clackamas

Summary

Dynamic Server Bartender with proven expertise in customer service and safe food handling, honed at Si Señor Restaurant. Excelled in high-volume dining environments, boosting sales through upselling and superior memory retention. Trained new staff, enhancing team performance, and adeptly managed inventory, ensuring operational efficiency. Demonstrates a strong work ethic and exceptional multitasking abilities.

Work History

Server Bartender

Si Señor Restaurant
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Server/bartender

Casa Colima Mexican Restaurant
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
  • Trained new staff on menu knowledge and service protocols, raising team's overall performance.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

High School Diploma -

Milwaukee High School
06.2017

Skills

  • Memory retention
  • Customer service
  • Safe food handling
  • High volume dining
  • Order accuracy
  • Point of sale operation
  • Strong work ethic

Languages

Spanish
Native or Bilingual

Timeline

Server Bartender

Si Señor Restaurant

Server/bartender

Casa Colima Mexican Restaurant

High School Diploma -

Milwaukee High School
Gerson Cordova