Gerson Cornier
Orlando,Florida
Summary
Results-driven Environmental Service Director with a track record of promoting health in healthcare environments through efficient management and resource optimization. Expertise in environmental services administration and risk identification. Committed to fostering clear communication with staff to ensure adherence to quality standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Director of Environmental Services/ Linen Services
Sodexo Mass Eye & Ear Hospital
02.2020 - 09.2022
- Managed a team of 60 FTEs and 2 managers while overseeing training of direct reports.
- Ensured cleanliness across three off-site locations and main building facilities.
- Administered department budgets of $5,600,000 at Main Campus and $2,400,000 at Longwood Campus.
- Planned and directed all EVS operations in compliance with healthcare standards.
- Implemented weekly rounding with unit managers, boosting cleaning quality and nursing relationships.
- Coordinated timely project completions with unit managers across all locations.
- Conducted regular black light inspections to verify adherence to Sodexo standards.
- Established a systematic approach for terminal cleaning processes in operating rooms.
Director of Environmental Services/ Linen Services Operations Manager 3
Sodexo Saint Peter's Hospital
02.2018 - 02.2020
- Scheduled and managed staff of 180 FTEs and five managers to ensure operational efficiency.
- Conducted weekly observations to uphold Sodexo standards for cleanliness and safety.
- Coordinated with unit managers to ensure timely project completion.
- Established terminal cleaning processes and standards for operating room cleanliness.
- Trained staff on seven-step cleaning process, patient engagement techniques, and daily safety procedures.
- Developed training programs for all direct reports to enhance skills and performance.
- Utilized TRAKKAR, Service Depot, UOS, and Gold Check for effective resource management.
Director of Environmental/ Linen Services
Sodexo North Shore Medical Center Salem/Union Campus
01.2015 - 02.2018
- Managed EVS operations while ensuring compliance with healthcare standards to optimize performance.
- Launched Service Depot program for comprehensive analysis of patient needs.
- Elevated HCAHPS Scores from 61% to 75% in one year.
- Executed Black light and ATP inspections to refine employee cleaning protocols.
- Reduced C-Diff rates by 50% through implementation of Sweat Team Cleaning program.
- Administered department budgets totaling $4,296,863 in Salem and $1,684,333 in Union Campus.
- Saved $94,287 at Salem and $224,632 at Union through strategic par level adjustments and schedule corrections.
- Achieved high levels of customer satisfaction by meeting regularly with clients to address concerns.
Director of Environmental Services/ Linen Services
Aramark Catholic Medical Center
05.2013 - 01.2015
- Directed all EVS operations, ensuring adherence to healthcare standards for optimal performance.
- Implemented Green Tea program, enhancing patient need analysis.
- Boosted HCAHPS Scores from 66.9% to 79.1% within 12 months.
- Elevated room cleanliness ranking from 27% to 75% in Press Ganey survey.
- Increased courtesy ranking from 23% to 81% in Press Ganey survey.
- Managed departmental budgets and financial reports with precision.
- Strengthened customer relationships through improved communication, achieving satisfaction targets.
- Standardized carts and uniforms to enhance appearance and functionality.
Director of Environmental Services/ Linen Services
Aramark Merrimack Valley Hospital
02.2010 - 05.2013
- Contributed significantly to establishment of Merrimack Valley Hospital's environmental services department.
- Managed Aramark and Merrimack EVS budget effectively.
- Oversaw scheduling and payroll for housekeeping and laundry staff.
- Trained staff in Aramark housekeeping protocols to ensure compliance.
- Utilized Isis Pro software for operational support.
Education
GED -
New Dorp
Staten Island, NYSkills
- Environmental policy development
- Hazardous materials handling
- Team supervision
- Preventive maintenance programs
- Waste management
- Work scheduling
- Custodial services skills
- Delegating work assignments
- Inspecting equipment
- Waste disposal
- Chemical handling
- Regulatory compliance
- Hygiene standards
Certification
- DOT
- OSHA
- HAZMAT
- PROTECTA
Awards
Sodexo Cornerstone Awards Recipient, Technical Support, Operational Excellence, Innovations
SUMMARY OF QUALIFICATIONS
- Ambitious, hands-on, dependable, and innovative thinker when solving day to day tasks.
- Personable and positive demeanor that transforms the workplace.
- Highly skilled in planning, coordinating and directing all daily activities pertinent to Environmental Service function.
- Demonstrated ability to hire, train, supervise, coach and counsel housekeeping workers and management team.
- Have increased HCAHPS and Press Ganey Scores in 5 separate locations while always passing Joint Commission surveys.
- In depth knowledge of assisting in monitoring team member’s performance and working towards further development.
- Environmental Service Director with experience in managing large operations with diverse teams, processes, and a safety-first mindset.
Languages
Spanish
Native or Bilingual
Timeline
Director of Environmental Services/ Linen Services
Sodexo Mass Eye & Ear Hospital
02.2020 - 09.2022
Director of Environmental Services/ Linen Services Operations Manager 3
Sodexo Saint Peter's Hospital
02.2018 - 02.2020
Director of Environmental/ Linen Services
Sodexo North Shore Medical Center Salem/Union Campus
01.2015 - 02.2018
Director of Environmental Services/ Linen Services
Aramark Catholic Medical Center
05.2013 - 01.2015
Director of Environmental Services/ Linen Services
Aramark Merrimack Valley Hospital
02.2010 - 05.2013
GED -
New Dorp