Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gerson Palomares

Phoenix,AZ

Summary

Strive to use prior knowledge as well as obtain new one to achieve the desired task required of me. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Trainer, Chikfila Trainer

Chick-fil-A
12.2019 - 03.2021
  • Train new team/ crew members in all areas of responsibilities
  • Explain
  • Inventory organization
  • Explain processes and procedures thoroughly to new crew members.
  • Monitored participant workflow and behaviors throughout training process.

Restaurant Manager

Wendy’s
04.2018 - 10.2018
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Carefully interviewed, selected, trained and supervised staff.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Led and directed team members on effective methods, operations and procedures.
  • Correctly calculated inventory and ordered appropriate supplies.

Sales Representative

Representtive, Metro PCS
05.2016 - 10.2017
  • Provide quality customer service
  • Assist guests in any system and phone service issues
  • Daily inventory check
  • Complete scheduling for staff on a weekly basis.

Shift Manager

Wingstop
05.2015 - 10.2017
  • Supervising the team members and providing a leadership role
  • Daily/Monthly inventory as well as order necessary products
  • Help train new team members and managers
  • Complete scheduling for staff on a weekly basis.

Outbound Problem Solver

Chewy Distribution Center
04.2021 - 06.2022
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.

Warehouse Worker

Target Distribution Center
07.2022 - Current
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Wrapped pallets in shrink wrap prior to loading.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Operated RF scanners to track merchandise and verify contents of containers.

Education

High School Diploma -

South Gate High School

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East Los Angeles College

Skills

  • Detailed and Organized
  • Experience with Leadership
  • Experience with
  • Microsoft
  • Inventory
  • Able to handle escalated customers
  • Forklift Operation
  • Inventory Management

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Worker

Target Distribution Center
07.2022 - Current

Outbound Problem Solver

Chewy Distribution Center
04.2021 - 06.2022

Trainer, Chikfila Trainer

Chick-fil-A
12.2019 - 03.2021

Restaurant Manager

Wendy’s
04.2018 - 10.2018

Sales Representative

Representtive, Metro PCS
05.2016 - 10.2017

Shift Manager

Wingstop
05.2015 - 10.2017

High School Diploma -

South Gate High School

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East Los Angeles College
Gerson Palomares