Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Server

Gerson Ramos

Inglewood,CA

Summary

Dependable server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

21
21
years of professional experience

Work History

Server

Maggianos
Los Angeles, CA
08.2005 - Current
  • Increased sales significantly by upselling higher-end products to customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Cultivated warm relationships with regular customers.
  • Applied comprehensive knowledge of wine and beer to increase daily beverage sales.

Maintenance

George Chung Realtors
Los Angeles, CA
02.2005 - 07.2008
  • Fix open house signs.
  • Pass out fliers for houses on sale.
  • Organize paperwork for houses in escrow.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Education

Sociology

Santa Monica College
Santa Monica, CA

GED -

Hollywood High School
Los Angeles, CA
04.2005

Skills

  • Top 10 of upselling pastas and Make-A-Wish donations
  • In charge of training new servers
  • When under staff I have excel in my job but also made time to assist others in need

Accomplishments

  • Employee of the month 10 times.
  • Been promoted from busser , food runner , bar back,to banquet captain to full time server.


Languages

Spanish and English

Timeline

Server

Maggianos
08.2005 - Current

Maintenance

George Chung Realtors
02.2005 - 07.2008

Sociology

Santa Monica College

GED -

Hollywood High School

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Gerson Ramos