Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gerson Ruano

Metairie,LA

Summary

Proven leader at Cafe Dumonde with a track record of enhancing team performance and customer satisfaction. Excelled in developing training materials and implementing cash handling accuracy measures. Known for exceptional customer service and patience, I bring both vital soft and hard skills to drive results and improve operational efficiency.

Overview

1
1
year of professional experience

Work History

Cafe Dumonde

Service
08.2023 - Current
  • Hired, trained, motivated, evaluated and supervised staff and offered guidance and resources to accomplish job and department objectives.
  • Developed customized training materials tailored to specific job roles within the Cash Cage department for better learning outcomes.
  • Reconciled daily summaries of transactions to balance cash drawers and maintain accurate account of assigned banks.
  • Enhanced cash handling accuracy by implementing stringent auditing procedures and staff training initiatives.

Education

East Jefferson High School
Metairie, LA

Skills

i’m good at customer service

I treat people well I talk to them nice

and I’m also patient with the customers

Languages

spanish
Professional Working

Timeline

Cafe Dumonde

Service
08.2023 - Current

East Jefferson High School

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Gerson Ruano