Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
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Gerson Stuva

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.

Overview

5
5
years of professional experience

Work History

Account Manager

Informatica
08.2021 - 08.2023
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
  • Negotiated prices, terms of sales and service agreements.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Small Business Account Executive

Dell Technologies
12.2019 - 08.2021
  • Mastered and constantly improved sales prospecting, follow-up and upsell processes.
  • Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.
  • Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.
  • Established close relationships with new small business prospects.
  • Reached average of 115% of sales goals each quarter
  • Quoted prices, credit terms and other bid specifications.

Management Trainee

Enterprise Rent A Car
10.2018 - 11.2019
  • Gained knowledge of company policies, protocols and processes.
  • Handled day-to-day customer or client questions via telephone or email.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Analyzed customer feedback to identify areas for improvement.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Bachelor of Science - Marketing

Radford University
Radford, VA
06.2018

Skills

  • Account Management
  • Sales Solutions
  • Development Activities
  • Issue Resolution
  • Product and Service Sales
  • New Account Creation
  • Payment Quoting
  • Account and Territory Management
  • Overcoming Objections
  • Value Proposition

Languages

Spanish
Professional Working

Timeline

Account Manager

Informatica
08.2021 - 08.2023

Small Business Account Executive

Dell Technologies
12.2019 - 08.2021

Management Trainee

Enterprise Rent A Car
10.2018 - 11.2019

Bachelor of Science - Marketing

Radford University

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Gerson Stuva