GERSON R ROBLES
UNIONDALE,NY
Summary
Mortgage Sales Executive with keen knowledge of property market trend and strong initiative and desire to exceed sales targets. Proven capability in customer relationship management with excellent sales management expertise. Customer driven with intense focus on quality of service to deliver substantial results. Provides expert guidance on appropriate products and services for debt needs. Successful developing and implementing debt management plans. Knowledgeable about issues affecting credit and remedies for typical situations. Results-driven Team leader with action-oriented and resourceful approach. Detail-oriented and responsible in managing funds. Offering 20 years of experience . Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Mortgage Sales Executive
AGIOS EQUITY
Uniondale, New York
06.2019 - Current
- Worked closely with brokers and lenders to obtain competitive pricing on loans.
- Developed and implemented a strategic plan to increase mortgage loan sales by 25%.
- Created and maintained relationships with real estate agents, financial advisors, and other referral sources.
- Conducted in-depth interviews with potential clients to determine their needs and preferences for mortgage loans.
- Presented various mortgage loan options to clients based on individual circumstances.
- Negotiated terms of the loan with clients.
- Analyzed credit reports, appraisals, title documents, tax returns, and other financial data of applicants.
- Ensured compliance with federal laws and regulations related to mortgage lending.
- Prepared loan applications for submission to underwriters for approval.
- Provided support during the closing process including resolving any discrepancies that arise during the transaction.
- Assisted customers with post-closing inquiries or issues regarding their mortgages.
- Collaborated with internal departments such as processing, underwriting, and funding teams throughout the loan origination process.
- Maintained current knowledge of industry trends and changes in government regulations affecting mortgages.
- Advised clients on how to improve their credit ratings in order to qualify for better interest rates.
- Offered guidance on budgeting techniques to help customers manage their debt more effectively.
- Attended local events such as trade shows or seminars related to the mortgage industry.
- Educated prospects about different types of mortgages available including fixed rate, adjustable rate, jumbo loans.
- Monitored market conditions daily in order to identify opportunities for new business development.
- Established strong working relationships with key personnel at banks or other lenders in order secure additional financing resources if needed.
- Performed regular follow up calls or emails after closing a loan in order maintain customer satisfaction levels.
- Liaised between bank and customer to collect documents, conduct property inspection or field visits and provide status update on mortgage loan application.
- Developed workable business development ideas to capture loans through internal and external sales distribution channels.
- Planned, coordinated and implemented marketing strategies to promote and develop new customer base for mortgage products.
- Maintained close business relationships with solicitors, housing developers and financial institutions to optimize workflow.
- Participated in roadshows, property fairs and sales launches to advance proficiency, improve compliance management, enhance key business processes and learn best practices.
- Collaborated with business development team to grow under-construction loans while balancing sub-sale, refinancing and under-construction business segment.
- Negotiated with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions and time extensions.
- Accepted and processed customer payments and applied toward account balances.
- Answered client questions about factors affecting credit and recommended suggestions to improve credit scores.
- Reviewed credit reports to identify debt and determine best-fit strategies for consolidating or eliminating balances.
- Calculated clients' available monthly income to meet debt obligations.
- Reviewed closing documents prior to signing to ensure accuracy of information provided by customers.
Education
Some College (No Degree) -
Nassau Community College
Garden City, NYLanguages
Spanish
Professional
Italian
Elementary
French
Elementary
Websites
References
References available upon request.
Timeline
Mortgage Sales Executive
AGIOS EQUITY
06.2019 - Current
Some College (No Degree) -
Nassau Community College
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