Gert Roets

• Analyzed and negotiated bids from property services contractors such as maintenance, cleaning, and security contractors, saving approximately $120,000.
• Ensured compliance with pertinent housing regulations by staying current on industry updates and adjusting policies accordingly.
• Evaluated tenant applications using strict screening criteria, selecting reliable residents who maintained good payment records and care for the property during their tenancy period.
• Collaborated with owners to develop long-term improvement plans for the property, increasing its value over time.
• Responded to emergency situations in a timely manner, coordinating essential services and communicating effectively with affected residents.
• Organized regular property inspections to ensure maintenance issues were promptly addressed, maintaining a safe living environment for tenants.
• Enhanced resident retention by organizing community events and fostering a positive living atmosphere for all tenants.
• Managed property financial records by collecting rent from 180 tenants and reconciling monthly accounts payable and receivable.
• Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Handled conflict resolution between tenants, successfully mediating disputes and maintaining a positive living environment for all parties involved.

In Cape Town South Africa:

• Improved success of program by making proactive adjustments to operations.
• Maintained tight production timetables and quality standards to give audiences exceptional offerings.
• Developed Training program from ground up, laying out framework and defining roles.
• Maintained and updated project related documents.
• Provided ongoing direction and leadership for program operations.
• Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
• Improved program offerings based on changing trends, audience feedback and directives from station owners.
• Planned, coordinated, and lead teams on International trips.

In July of 2022, we moved to Spokane WA where I assisted in leading a second team. This team involved much of the same descriptions as above but also including training in large groups (+200) which included speaking, planning, and executing local goals for these sessions.

• Lead international team of 6 different nationalities.
• Built strong relationships with team members through positive attitude and attentive response.
• Mentored and guided team members to foster proper completion of assigned duties.
• Facilitated training for team members through daily coaching and regular performance appraisals.
• Worked with colleagues to create prototypes for designs and training materials.
• Supported office business development and customer service.
• Monitored operating machinery to assess progress, adjust settings and maintain production speeds.
• Planned, coordinated and lead team that traveled internationally for leadership and character development training and exposure.
• Initiated timely response to emails, voicemails and written correspondence.
• Participated in cross-functional team-building activities.

• Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
• Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
• Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
• Used Epic software to collect data on triaging, medications and patient conditions.
• Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
• Communicated with medical professionals in medical terms to relay patient needs and maintain accuracy.
• Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
• Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
• Administered fluid replacement via IV, IO and IM to replace fluid volumes and correct electrolyte imbalances.
• Communicated with lucid patients to gather incident and medical history information.
• Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
• Administered tests and medication to stabilize patients in field or in transit.
• Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
• Performed intubations to secure airway in patients under respiratory and cardiac arrest.
• Stayed in constant communication with patients to continuously maintain care and comfort during transportation.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Communicated with treatment center personnel and dispatchers to provide information about situation, arrange reception of victims and receive instructions for further treatment.
• Responded to daily emergencies and worked alongside firemen and EMTs.

At the end of my time at Mercy, we moved to Cape Town, South Africa where I tried to transfer my credentials as a ALS Paramedic but was unsuccessful due to conflict of credentials that the Department of health in South Africa required and of the USA. I kept up with all my CEU's and credentials till my license lapsed.

My time at Lake Family church as senior pastor was by vocational.

• Officiated special services such as weddings, funerals, baptisms and nursing home services.
• Led programs such as worship, study, fellowship and service opportunities.
• Facilitated guidance programs focused on helping middle school students prepare for college or vocational education opportunities.
• Coordinated and spearheaded programs to increase church members' service throughout community.
• Planned and conducted worship services, wrote sermons and worked with key church leaders to carry out church mission.
• Provided spiritual care through visitation, counseling and prayer.
• Provided spiritual and administrative leadership to church and managed daily operations of its over 100 members.
• Raised congregational awareness of needs and contributions of youth to church life and operations.
• Oversaw administration and management of all areas of ministry.
• Worked with stewardship to promote responsible biblical stewardship.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.

• De-escalated and resolved conflicts between local peoples and missionary representatives.
• Taught local peoples skills to improve living conditions.
• Trained 12 new missionaries on effectively sharing word of God in local village communities.
• Volunteered in overseas locations and in various roles.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Used Microsoft Word and other software tools to create documents and other communications.
• Led teams into Himalayas for 2 years with over 12 different nationalities.
• Lead teams in South Africa for 2 years to facilitate youth conferences, churches, and various groups for missional work.

This program was hosted at Lake Family Church, Camdenton, MO:

• Developed second year training program program from ground up, laying out framework and defining roles focused on international work.
• Improved success of program by making proactive adjustments to operations.
• Maintained tight production timetables and quality standards to give audiences exceptional offerings.
• Maintained and updated project related documents.
• Provided ongoing direction and leadership for program operations.
• Collaborated with various teams to uncover issues, identify applicable solutions and offer guidance.
• Was involved in counseling, coaching and mentoring of students.
• Planned, coordinated, and lead international outreach teams throughout Asia.

At the end of December 2003, the program moved to Talkeetna, AK.

• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Promoted positive customer experience through day-to-day supervision and management of "The Oaks Shopping Center" facility of over 15 stores.
• Reported issues to higher management with great detail.
• Maintained cleanliness and organization of Mall, working closely with employees to systemize tasks.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Coordinated with all shop owners and managers on their needs and repairs for their shops.
• Coordinated repairs and facilitate new tenants as they moved into their new shops.
• Helped in coordination of expansion of Mall.

• Maintained safe practices and operated within budget constraints by training construction workers on best practices and established protocols.
• Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
• Complied with safety protocols and enforced proper equipment and material usage.
• Flooring supervisor for all flooring and bathroom installations.
• General home construction and heavy equipment operator.
• Reduced excess spending by effectively utilizing given resources.
• Delegated assignments based on plans, project needs and knowledge of individual team members.
• Analyzed project blueprints and specifications to identify exact number of laborers needed to complete job.