Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Gertraud (Trudi) Lehnhardt

Austin,TX

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement. Diligent [Desired Position] with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Known for effective communication and multitasking skills.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Dr. Singha's Natural Therapeutics, Inc.
01.2021 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Maintained a well-organized filing system for easy access to important documents, improving overall efficiency.
  • Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
  • Consistently recognized for maintaining a professional demeanor and providing exceptional support to both colleagues and clients.
  • Streamlined office processes by implementing efficient administrative procedures, resulting in increased productivity.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Transcribed and organized information to assist in preparing speeches and presentations.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

Legal Secretary

Haynes and Boone, LLP
01.1998 - 06.2020
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Answered and directed calls using multi-line switchboard.
  • Organized and maintained an efficient electronic filing system for easy access to critical documents and data.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
  • Screened telephone calls and forwarded to appropriate departments.
  • Assisted in drafting legal documents such as pleadings, motions, and briefs, contributing to successful case resolutions.
  • Filed documents with courts on behalf of attorney.
  • Transcribed legal documents and phone conversations.
  • Developed and maintained filing and retrieval systems.
  • Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
  • Improved client satisfaction by providing timely and accurate legal document preparation.
  • Streamlined office procedures for increased efficiency in handling legal matters.
  • Ensured compliance with court rules by staying up-to-date on changing regulations related to filings and other requirements.
  • Contributed to positive client experiences by offering attentive support during consultations with attorneys.
  • Increased office productivity with introduction of automated transcription software, speeding up documentation process.
  • Managed complex legal document preparation to ensure compliance with court deadlines, contributing to firm's reputation for reliability.
  • Implemented new document management system, significantly reducing time spent on document retrieval.
  • Enhanced accuracy of legal documents by conducting meticulous proofreading, reducing need for revisions.
  • Maintained strict confidentiality of all client and firm information, reinforcing firm's commitment to client privacy.
  • Supported case preparation by drafting pleadings, motions, and other legal documents under attorney supervision.
  • Assisted with preparation of trial binders, ensuring lawyers had all necessary materials for court appearances.
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Reduced errors in legal documents by implementing thorough proofreading processes.
  • Created, indexed, and maintained client binders.
  • Scheduled and made appointments for 5 attorneys.
  • Scheduled and made appointments for [Number] attorneys.
  • Received and placed telephone calls to clients and prospective clients.

Education

Legal Assistant Program - Cosmetology

Eberhard Gothein Schule
Mannheim, Germany

Skills

  • Data entry
  • Computer skills
  • Office administration
  • Administrative support
  • Microsoft Word
  • Scheduling and calendar management
  • Dedicated team player
  • Excel spreadsheets
  • Invoice processing
  • Filing and data archiving
  • Documentation and reporting
  • Documentation and control
  • Spreadsheet development
  • Inventory systems

Certification

Cosmetology License

Languages

German
Native or Bilingual

Interests

  • Fashion and Style
  • Dance

Timeline

Administrative Assistant

Dr. Singha's Natural Therapeutics, Inc.
01.2021 - Current

Legal Secretary

Haynes and Boone, LLP
01.1998 - 06.2020

Legal Assistant Program - Cosmetology

Eberhard Gothein Schule

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