Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gertrude Bissett

Dailey,WV

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

26
26
years of professional experience

Work History

Referrals

Valley Healthcare
05.2007 - 04.2018
  • Coordinated referrals to specialists, obtaining necessary authorizations for seamless patient care transitions.
  • Completed referrals and prior authorizations according to department guidelines and workflows.
  • Completed prior authorizations as necessary for patient services and referrals.
  • Assisted with referrals for members needing ongoing or additional counseling services.
  • Streamlined communication between departments through effective coordination of patient referrals and appointments.
  • Collaborated with medical staff to ensure seamless coordination of appointments and referrals.

OWNER OF MY OWN BUSSINESS

HOMETOWN HOT DOGS
06.1992 - 02.2005
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Education

High School Diploma -

Shinnston High School
Shinnston, WV
05-1970

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Verbal and written communication
  • Customer/Client relations
  • Appointment scheduling
  • Greeting and seating clients
  • Scheduling appointments

Timeline

Referrals

Valley Healthcare
05.2007 - 04.2018

OWNER OF MY OWN BUSSINESS

HOMETOWN HOT DOGS
06.1992 - 02.2005

High School Diploma -

Shinnston High School

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Gertrude Bissett