Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gertrude Blackwell

Arnold,MO

Summary

Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.

Overview

18
18
years of professional experience

Work History

Office Manager

Phantom Fortis
Arnold, MO
12.2023 - Current
  • Manage front desk operations
  • Greet customers
  • Answer customer questions and direct them to appropriate personnel
  • Maintain filing system for records and documents
  • Answer phone calls, respond to emails, route mail and coordinate courier services
  • Resolve customer inquiries and complaints
  • Complete thorough opening, closing and shift change functions to maintain operational standards
  • Remain calm and professional in stressful situations and effectively diffuse tense situations
  • Organize team activities, parties

Passenger Van Driver

St. Elizabeth's Adult Day Center
Arnold, MO
06.2023 - 11.2023
  • Adhered strictly to company policies regarding safety standards and driving procedures
  • Assisted senior individuals and individuals with disabilities and stowed wheelchairs and other equipment correctly
  • Transported individuals from their home to the center in a timely manner while following all traffic laws and regulations
  • Maintained a digital log book
  • Kept accurate records of trips, including mileage logs, pick up and drop off times
  • Conducted pre-trip inspections and documented any needed repairs or maintenance
  • Attended mandatory training sessions related to safe driving practices
  • Ensured that the interior of van was kept clean for passenger comfort
  • Maintained certification in basic first aid and CPR

School Bus Driver

Fox C6 School District
Arnold, MO
11.2017 - 09.2022
  • Developed positive relationships with students through friendly interactions
  • Performed pre-trip inspections of the bus according to established procedures
  • Ensured safety of students by following all traffic laws and regulations
  • Transported students to and from school in a timely manner while keeping assigned route schedule
  • Reported student behavior incidents promptly to the appropriate personnel
  • Responded quickly in emergency situations by taking appropriate actions
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues
  • Followed schedules and routes to maintain timely arrivals and departures
  • Acquired and maintained certification in basic first aid and CPR
  • Monitored traffic during bus stops to provide safe boarding by students

Stockroom Operations Associate

Kohls Department Store
Arnold, MO
02.2016 - 02.2017
  • Ensured compliance with company safety regulations at all times while on the job
  • Helped customers locate items within the store using the inventory system
  • Stocked shelves with merchandise and ensured product displays were neat and orderly
  • Conducted inventory checks to ensure accuracy of shelf stock
  • Ticketed, arranged and displayed merchandise to promote sales
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items

Bakery Sales Clerk

Publix
Daphne, AL
06.2006 - 08.2011
  • Assisted in stocking shelves with fresh baked goods such as cakes, cookies, breads and pastries.
  • Tracked inventory levels on a daily basis and placed orders when necessary.
  • Followed all company policies regarding hygiene standards, use of personal protective equipment and proper sanitation methods.
  • Verified that all products were properly labeled before placing them on display or selling them to customers.
  • Restocked bakery items throughout the day to ensure product availability during peak hours.
  • Operated cash registers to process customer purchases.
  • Maintained cleanliness of work area including countertops, shelves, display cases and floors.
  • Greeted customers, determined their needs and answered their questions.
  • Provided excellent customer service by responding to inquiries promptly and courteously.
  • Packaged bakery items and purchases in boxes and bags for customer carrying convenience.

Education

Associate of Arts - Criminal Justice

Sanford Brown
Hazelwood, MO
05-2006

High School Diploma -

Pattonville Sr. High School
Maryland Heights, MO
05-1998

Some College (No Degree) - General Studies

St. Louis Community College
Florissant, MO

Skills

  • Inventory Control
  • Team Supervision
  • Office Management
  • Bookkeeping
  • Customer Service
  • Mail handling
  • Clerical Support
  • Event Coordination
  • Transporting Students
  • Elderly and Disabled Assistance
  • Safe driving techniques
  • Disability Awareness
  • Route Planning
  • POS System Operation
  • Team Collaboration
  • Effective communication abilities

References

References available upon request.

Timeline

Office Manager

Phantom Fortis
12.2023 - Current

Passenger Van Driver

St. Elizabeth's Adult Day Center
06.2023 - 11.2023

School Bus Driver

Fox C6 School District
11.2017 - 09.2022

Stockroom Operations Associate

Kohls Department Store
02.2016 - 02.2017

Bakery Sales Clerk

Publix
06.2006 - 08.2011

Associate of Arts - Criminal Justice

Sanford Brown

High School Diploma -

Pattonville Sr. High School

Some College (No Degree) - General Studies

St. Louis Community College

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Gertrude Blackwell