Gertrude Scales
HOUSTON,TX
Summary
Highly motivated professional with multiple years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
22
22
years of professional experience
Work History
Business Owner/Operator
Self-employeed
Houston, TX
08.2018 - Current
- Developed and implemented business strategies to increase profitability and market share.
- Monitored inventory levels, ordered supplies as needed, and maintained accurate records of purchases.
- Ensured that all safety protocols were followed in order to maintain a safe working environment.
- Developed pricing models based on cost analysis of materials, labor, overhead expenses.
Replenishment Manager
JCPenney
Houston, TX
08.2011 - 08.2019
- Developed and implemented replenishment strategies for inventory control to maximize sales and profit.
- Analyzed current inventory levels and identified areas for improvement in order fulfillment accuracy.
- Coordinated with internal departments to ensure proper implementation of replenishment policies.
- Ensured compliance with safety standards when handling materials in warehouse environments.
- Worked closely with other departments such as marketing or finance to develop promotional campaigns or pricing strategies that would drive sales growth.
- Trained and developed staff on proper receiving, processing and stocking procedures.
Lead Teacher
Green Leaf Quality Learning Center
Houston, TX
04.2008 - 08.2011
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Prepared invoices for customers, ensuring accuracy prior to shipment.
- Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
- Reviewed customer orders for accuracy prior to shipping goods out of the facility.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Identified order discrepancies and damaged items and notified supervisor.
Substitute Teacher, K-12
New Orleans Public Schools
New Orleans, LA
01.2003 - 08.2005
- Assisted with classroom management issues when needed.
- Maintained accurate records of student performance, attendance, and behavior.
- Monitored student progress throughout the day.
- Promoted a safe and secure atmosphere within the classroom setting.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Maintained classroom order and enforced school and class rules.
Education
Some College (No Degree) - Education
Southern University At New Orleans
New Orleans, LASkills
- Customer Service
- Employee Training
- Business Planning
- Quality Assurance
- Relationship Building
- Customer Relations
Timeline
Business Owner/Operator
Self-employeed
08.2018 - Current
Replenishment Manager
JCPenney
08.2011 - 08.2019
Lead Teacher
Green Leaf Quality Learning Center
04.2008 - 08.2011
Substitute Teacher, K-12
New Orleans Public Schools
01.2003 - 08.2005
Some College (No Degree) - Education
Southern University At New Orleans
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