Gertrude White-Hamilton
Rochester
Summary
Accomplished Direct Support Professional with a proven track record at Finger Lakes DDSO, enhancing the quality of life for individuals with disabilities through compassionate caregiving and effective behavioral management. Skilled in crisis intervention and medication administration, I have significantly improved client wellness and autonomy. My approach fosters trust, respects dignity, and empowers clients towards achieving personal goals.
Overview
13
13
years of professional experience
Work History
Direct Support Professional
Finger Lakes DDSO
05.2019 - 07.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Peer Support Specialist
FlACRA
12.2018 - 04.2019
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Enhanced client recovery by providing emotional support and practical guidance.
- Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
Direct Support Professional
Lockland
03.2011 - 01.2013
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
Certificate of Technical Studies - Alcohol And Drugs
Intercoast College
Riverside, CA06-2005
Associate of Science - Criminal Justice
State University At Canton
Canton NY05-1979
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Compassionate caregiving
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Decision-making support
Timeline
Direct Support Professional
Finger Lakes DDSO
05.2019 - 07.2024
Peer Support Specialist
FlACRA
12.2018 - 04.2019
Direct Support Professional
Lockland
03.2011 - 01.2013
Certificate of Technical Studies - Alcohol And Drugs
Intercoast College
Associate of Science - Criminal Justice
State University At Canton
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