Gertrude Sroda Nkegbe
Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Accelerated Tax Professional
H&R Block
11.2023 - 04.2024
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Provided information about available products and services to clients, resulting in increased business opportunities.
- Conducted comprehensive reviews of individual and business tax returns, identifying errors or opportunities for additional savings.
- Established strong professional reputation through exceptional customer service and commitment to excellence in all aspects of work performance.
Membership Registrar
Madison Square Boys and Girls Club
11.2021 - 12.2023
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Ensured accurate student records by diligently maintaining and updating information in database.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Improved data integrity by conducting regular audits of student records and making necessary corrections.
Explorers’ Group Leader
Madison Square Boys and Girls Club
07.2018 - 11.2021
- Assisted students with homework issues and helped to incorporate positive study skills.
- Organized and prepared program areas and materials needed for programs.
- Used problem-solving skills to promptly and successfully address problems with program members.
Intern/ Teacher’s Aide
Public School 92
08.2017 - 10.2017
- Assisted teachers with supervision and care of children.
- Supported student physical, mental, and social development using classroom games and activities.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom maintenance and upkeep, organizing books, and materials.
Teacher
Holistic Missionary Christian School
12.2015 - 12.2016
- Taught Math, English, Information Technology, Science, Citizenship Education, and Religious and Moral Education to students ages 8-15
- Ensured sanitation of all surfaces
- Maintained appropriate class discipline
- Prepared lesson notes.
Education
BBA - BBA in Finance
Bernard Baruch College
New York, NY 06.2024
Associate of Science - Accounting
Bronx Community College
Bronx, New York12.2020
GED -
BronxWorks High School Equivalency Program
Bronx, New York12.2017
Skills
- Photography and videography
- Microsoft office (Word, Excel and PowerPoint Presentation)
- Individual Tax Returns
- Organization skills
- Local, state, and federal tax returns
- Relationship Building
- Client Communication
Customerserviceexperience
6 years
Volunteer Experience
- Columbus Housing Works, New York, New York, 07/2017, Sorted donations, Assisted with hanging and tagging merchandise, Organized inventory and back stock
- NYC Library, Bronx, NY, 07/2017, Assisted with cleaning the Bronx River
Languages
twi
Native or Bilingual
Timeline
Accelerated Tax Professional
H&R Block
11.2023 - 04.2024
Membership Registrar
Madison Square Boys and Girls Club
11.2021 - 12.2023
Explorers’ Group Leader
Madison Square Boys and Girls Club
07.2018 - 11.2021
Intern/ Teacher’s Aide
Public School 92
08.2017 - 10.2017
Teacher
Holistic Missionary Christian School
12.2015 - 12.2016
BBA - BBA in Finance
Bernard Baruch College
Associate of Science - Accounting
Bronx Community College
GED -
BronxWorks High School Equivalency Program
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