Vacuumed, cleaned and sanitized vehicles between customers.
Mapped efficient routes with minimal disruption to passengers or schedules.
Calculated bills, issued receipts and accepted payments.
Stowed passenger items with care and concern to avoid damage or displeasure with handling.
Checked in with dispatch service and updated with current location.
Driver
VTS
01.2009 - 01.2016
Security Site Supervisor
Securitas Security Services USA
01.2006 - 01.2009
Oversaw team of security officers and managed scheduling and performance evaluations.
Recorded incident reports with detailed accounts of occurrences.
Removed unauthorized persons from facility grounds.
Managed and trained a team of security personnel for optimal performance in maintaining site safety.
Managed team schedules to provide effective security coverage for building needs.
Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
Maintained detailed logs of daily activities, providing accurate records for management review.
Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
Participated in ongoing professional development opportunities to stay current with industry best practices.
Resolved conflicts among employees or visitors professionally, promoting a safe and harmonious environment.
Wrote and submitted daily reports on security team operations.
Conducted thorough risk assessments to identify vulnerabilities and implement necessary countermeasures.
Reduced incidents of trespassing by maintaining a strong security presence and enforcing access control measures.
Implemented access badge system, improving tracking of personnel movement within the facility.
Education
Accounting
Northeastern University
Boston, MA
Umass Boston
Boston, MA
Skills
Defensive driving
Safety protocols
Route planning
Navigational systems and GPS
Vehicle inspections
Transportation
Vehicle maintenance
Commercial driving
Passenger transportation
Accident prevention
Events
School Market, THIRD TUESDAY EVERY MONTH, 17 Franklin St, Somerville, MA, Pick up free grocery items while picking up your students!, 3:00-4:30 PM, PHA PreK-12 families, teachers, staff and the surrounding community, Food For Free, https://foodforfree.org/, 12/20/22, 01/17/23, 02/28/23, 03/21/23, 04/25/23, 05/16/23, Exceptions due to School Vacations/Holidays