Gervon Reed

I’m

• Performed troubleshooting on HVAC systems to determine root cause of issues.
• Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
• Filled out detailed work orders for each job completed.
• Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
• Kept accurate records of time and materials used for each job to compile into service reports.
• Repaired and replaced motors, bearings and belts.
• Evaluated and tested laboratory fumehoods and bio-safety cabinets.
• Reviewed work of external and internal contractors to guarantee consistency with quality and safety standards.
• Programmed computerized energy management systems and verified proper functionality.
• Maintained and fixed electrical and pneumatic controls, HVAC systems, Type and Type equipment.
• Increased longevity of HVAC systems by performing preventive maintenance.
• Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
• Plotted and corrected charts and publications.
• Updated logs, coordinated documents and wrote detailed reports.
• Troubleshot and repaired electromechanical and pneumatic systems, using electrical drawings.
• Completed preventive maintenance routines, documentation and procedures.
• Assisted in mentoring junior technicians by providing guidance and directions.
• Conducted installations, repairs, rebuilds and service on various types of locks and locking devices.

• Trained and mentored new employees to maximize team performance.
• Excelled in every store position and regularly backed up front-line staff.
• Kept employees operating productively and working on task to meet business and customer needs.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Tracked receipts, employee hours, and inventory movements.
• Exercised composure under pressure and in escalated customer service scenarios.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Adhered to company standards and compliance requirements for operations and cleanliness of areas.
• Scheduled staff to establish adequate coverage during peak business hours.
• Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
• Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
• Enhanced processes by pinpointing bottlenecks and working with supervisor to resolve.
• Supervised ongoing daily production phases.
• Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
• Monitored daily and weekly key performance indicators to maintain on-track status.
• Conducted performance reviews each quarter, offering praise and recommendations for improvement.
• Kept accurate and detailed records of personnel progress and productivity.