Geselle Lorenzana
Las Vegas,USA
Summary
Dedicated and cooperative individual with natural ability to connect with people, offering extensive skills in providing compassionate care and support. Demonstrates strong empathy, patience, and persuasive communication, ensuring positive and collaborative environment. Adept at working seamlessly with diverse teams to enhance patient well-being and comfort. Committed to delivering high-quality care through effective interpersonal interactions and genuine love for assisting others.
Overview
13
13
years of professional experience
Work History
CNA
CARING ONE HOME HEALTH
LAS VEGAS, NV
05.2025 - Current
- Highly motivated and compassionate Certified Nursing Assistant (CNA) with experience delivering exceptional patient care in fast-paced healthcare environments. Proven expertise in supporting nursing staff, assisting with activities of daily living (ADLs), monitoring vital signs, and maintaining a safe, hygienic, and dignified environment for patients. Adept at building rapport with patients and families while ensuring compliance with care plans and facility protocols. Committed to delivering patient-centered care with professionalism, empathy, and a strong attention to detail.
HOME MANAGER
PLAXIA CARE
LAS VEGAS, NV
05.2025 - Current
- Experienced and results-driven Residential Care Home Manager with a proven track record of leading care teams, ensuring regulatory compliance, and delivering high-quality, person-centered care. Skilled in staff supervision, care planning, budgeting, and fostering a supportive environment that promotes the well-being, dignity, and independence of residents. Strong leadership and communication abilities with a commitment to maintaining the highest standards of safety, professionalism, and compassion in residential care settings.
CLIENT CARE MANAGER
ONE HEART CAREGIVING SERVICES
Las Vegas, NV
01.2025 - 02.2025
- Client Care Manager with expertise in creating care plans, managing caregivers, and ensuring high-quality service delivery.
- Strong in client communication, problem-solving, and maintaining compliance with healthcare standards.
DIRECT LEAD
CARING HANDS GROUPHOME
Las Vegas, NV
01.2023 - 01.2025
- Experience overseeing daily operations, managing staff, and ensuring the well-being of residents.
- Skilled in creating individualized care plans, supervising staff, and fostering a safe, supportive environment.
- Strong communication and leadership abilities to promote quality care and ensure compliance with regulations.
OFFICE ADMINISTRATOR VOLUNTEER
HILLSBOROUGH MANOR INC
San Francisco, CA
01.2022 - 01.2023
- Provided clerical support, managed email and phone inquiries, and maintained documentation.
- Recorded transactions, processed invoices, and prepared financial reports.
- Oversaw billing, monitored accounts, handled bank deposits, and performed reconciliations to ensure financial accuracy.
LEAVE OF ABSENCE ADMINISTRATOR
TENET HEALTHCARE (GBC)
, Philippines
01.2019 - 01.2022
- Leave of Absence Administrator with expertise in managing leave requests, return-to-work processes, workplace accommodations, and disability claims.
- Maintains knowledge of relevant policies and legal regulations, including FMLA, ADA, HIPAA, USERRA, Workers' Compensation, OSHA, and OHSA, through continuous research and education.
- Ensures compliance and supports smooth transitions for employees while coordinating with management.
- Strong organizational and communication skills.
PROGRAM COORDINATOR
PONTOON PHILIPPINES INC.
, Philippines
01.2019 - 01.2022
- Vendor Engagement Support Specialist assisting managers with vendor onboarding, scope review, and risk identification.
- Ensures customer satisfaction, builds stakeholder relationships, and supports compliance and recruitment activities.
- Manages case systems, resolves escalations, and drives operational efficiency through process optimization and data analysis.
- Provides performance reports, conducts quality audits, and contributes to business reviews with key metrics and compliance data.
TALENT MANAGEMENT SPECIALIST
ALORICA PHILIPPINES, INC
, Philippines
01.2012 - 01.2018
- Company Overview: QUEZON CITY, PHILIPPINES
- QUEZON CITY, PHILIPPINES
Education
Bachelor of Science - Business Administration Major in Human Resource Development Management
SAINT LOUIS UNIVERSITY
Baguio City, Philippines01.2011
Skills
- Patient care
- Vital sign monitoring
- Client communication
- Team collaboration
- Problem solving
- Time management
- Documentation management
- Maintaining confidentiality
- Infection control practices
- Compassion and empathy
- Cultural sensitivity
- Communication
- Healthcare
- Knowledge
- Problem Resolution
- Record Management
- Empathy & Compassion
- Multi-tasking
Timeline
CNA
CARING ONE HOME HEALTH
05.2025 - Current
HOME MANAGER
PLAXIA CARE
05.2025 - Current
CLIENT CARE MANAGER
ONE HEART CAREGIVING SERVICES
01.2025 - 02.2025
DIRECT LEAD
CARING HANDS GROUPHOME
01.2023 - 01.2025
OFFICE ADMINISTRATOR VOLUNTEER
HILLSBOROUGH MANOR INC
01.2022 - 01.2023
LEAVE OF ABSENCE ADMINISTRATOR
TENET HEALTHCARE (GBC)
01.2019 - 01.2022
PROGRAM COORDINATOR
PONTOON PHILIPPINES INC.
01.2019 - 01.2022
TALENT MANAGEMENT SPECIALIST
ALORICA PHILIPPINES, INC
01.2012 - 01.2018
Bachelor of Science - Business Administration Major in Human Resource Development Management
SAINT LOUIS UNIVERSITY
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