Gesselle Staubs

• Successfully planning, executing, and managing special events, including Modex, Apple Blossom, concert series, and internal gatherings, while handling vendor coordination and staff management.
• Built and maintained strong client and vendor relationships through contract management, event coordination, and exceptional customer service.
• Directed and produced multiple video projects from concept to completion, operating camera equipment for high-quality footage, editing, and color-correcting to company standards.
• Efficiently processed incoming invoices and ensured timely check distribution in accordance with company policies.

Sales Support Administrator

Monoflo International | November 2023 - July 2024

• Successfully multitasked various office responsibilities, including attending to incoming sales calls, managing calendars, and responding to sales emails.
• Managed data in Salesforce and generated reports.
• Coordinated logistics for executive events, handling transportation arrangements, hotel bookings, and dinner reservations.
• Provided event team guidance by scheduling bi-weekly meetings, maintaining to-do lists, and coordinating with vendors.

• Aptitude for building relationships by utilizing excellent interpersonal skills and successfully collaborating with customers, managers, and colleagues.
• Exhibited a deep familiarity with an array of menu choices, spanning from fine dining dishes to appropriate beverage pairings like spirits and wine
• Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders while remaining professional and courteous in fast-paced environments

• Performed various front desk tasks such as managing patient check-ins, answering telephone lines, coordinating appointments through effective calendar management, retrieving files for physicians, and ensuring patients are escorted to exam rooms.
• Compiled, maintained, and updated patient records electronic health record system according to HIPAA regulations
• Verified patient insurance billing information with insurance companies and accepted patient insurance for billing and post-visit payments

• Led and managed daily operations in a small family-owned restaurant, demonstrating excellent organizational skills and attention to detail while training new staff.
• Managed staff performance tracking and coordinated the entire performance appraisal cycle, made flyers for special events, and developed and maintained staff work schedules utilizing Microsoft Word and Excel.
• Analyzed staff performance documents to cultivate a high-performing and motivated team.
• Analyzed and suggested improvements to business process; successfully executed changes in alignment with the updated business plan.

• Exhibited in-depth familiarity with a variety of menu choices such as premium food selections, crafted cocktails, and excellent wine matches
• Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders
• Success multitasking while remaining professional and courteous in fast-paced environments.
• Demonstrated flexibility and adaptability by traveling to multiple states for promotions, particularly at NFL football games.

• Knowledge of menu offerings, including gourmet food, spirits, and wine pairings
• Skilled at anticipating, identifying, and fulfilling guest needs and clarifying special orders
• Managed the work schedule for the restaurant.
• Delivered exceptional service by anticipating guest needs and fulfilling requests promptly, quickly resolving issues, and building rapport with a diverse range of customers.