Getinat Asfaw
Minneapolis
Summary
Experienced with financial analysis, customer service, and risk management. Utilizes strong analytical skills and in-depth financial knowledge to provide effective banking solutions. Track record of fostering client relationships and enhancing team performance through collaborative efforts.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Banker
Huntington Bank - Apple Valley
06.2024 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
Event Planner
Augsburg Events Planner
08.2022 - 06.2024
- Led over60 diverse events, demonstrating versatility and proficiency in event management across various scales and types
- Troubleshooting with clients to help answer their questions and solve problems quickly and nicely
- Managed correspondence with clients, providing timely resolutions to inquiries and concerns
- Strategically allocate event budgets, leveraging financial expertise to optimize resources and enhance profitability
Cashier & Customer Service
Casey’s
05.2020 - 08.2022
- Accountable for strong time management abilities, efficiently prioritizing tasks, and multitasking during peak periods to maintain operational efficiency
- Customer-focused through attentive engagement and active listening, ensuring customer satisfaction
- Operated cash register or POS system to receive payment by cash, check, and credit card
Education
Bachelor of Arts - Business Administration
Augsburg University
05.2024
Skills
- Trilingual - English, Amharic, Oromo
- Financial & strategy planning
- Proficient in Microsoft Office
- Time Management Skills, Organization skills
- Events planner and project supporter
- Consumer banking
- Relationship building
- Analytical thinking
- Risk management policies
Accomplishments
- Achieved a 15% reduction in reporting errors by streamlining the month-end close process and implementing efficient reconciliation procedures.
- Documented and resolved discrepancies in financial statements, which improved accuracy and ensured compliance with regulatory standards.
- Used Microsoft Excel to develop dynamic financial tracking spreadsheets, enhancing budgeting and forecasting accuracy.
- Resolved accounting issues through detailed analysis and audit preparation, resulting in improved financial transparency and stakeholder confidence
Certification
Accounting and Financial Statement Analysis
https://learn.365financialanalyst.com/c/641d91eb52/
Languages
English and Amharic
Professional Working
Timeline
Banker
Huntington Bank - Apple Valley
06.2024 - Current
Event Planner
Augsburg Events Planner
08.2022 - 06.2024
Cashier & Customer Service
Casey’s
05.2020 - 08.2022
Accounting and Financial Statement Analysis
https://learn.365financialanalyst.com/c/641d91eb52/
Bachelor of Arts - Business Administration
Augsburg University
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