Getnnet Zemichael
Richmond
Overview
2026
2026
years of professional experience
Work History
Manufacturing Production Associate
Alcon Manufacturing
- Operated machinery to assemble products according to specifications.
- Followed safety protocols to maintain a safe working environment.
- Assisted in quality checks to ensure product standards were met.
- Learned and utilized production software for tracking orders and inventory.
- Collaborated with team members to optimize workflow efficiency.
- Maintained cleanliness of work area to support operational effectiveness.
- Adapted quickly to new tasks and production processes as required.
- Supported training initiatives for new associates on equipment usage and safety procedures.
- Helped maintain clean workspaces that complied with 5S standards for optimal organization, efficiency, and productivity within the facility.
- Made sure that products were produced on time and are of good quality.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Operated complex machinery efficiently while adhering to all safety guidelines set forth by the company and regulatory agencies.
- Assembled products according to changing daily work orders and specific customer needs.
- Participated in troubleshooting efforts when problems arose during the manufacturing process in order to minimize disruptions to production schedules.
- Improved product quality by adhering to strict quality control measures, conducting inspections, and promptly addressing any issues.
- Assisted with the implementation of new manufacturing technologies, including training fellow associates on proper usage and maintenance procedures.
- Increased workplace safety by following established protocols, identifying potential hazards, and conducting safety trainings for team members.
Store Associate
Walmart Supermarket
- Assisted customers with product inquiries and provided excellent service to enhance shopping experience.
- Stocked shelves efficiently, ensuring products were organized and accessible for customers.
- Operated cash register, processed transactions accurately, and managed customer payments effectively.
- Maintained cleanliness and safety standards throughout the store to promote a welcoming environment.
- Collaborated with team members to achieve daily operational goals and improve workflow efficiency.
- Monitored inventory levels, reported discrepancies, and facilitated restocking processes as needed.
- Trained new associates on store policies, procedures, and best practices for customer interaction.
- Resolved customer complaints promptly, enhancing satisfaction through effective communication and problem-solving skills.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Maintained tidy and organized store to comply with cleanliness standards.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Collaborated with team members to execute promotional events, leading to increased sales.
- Supported store security measures by reporting suspicious activities, contributing to safe shopping environment.
- Assisted in receiving stock and organizing storeroom, streamlining product accessibility for restocking.
- Maintained clean and inviting store environment, encouraging longer visits from customers.
- Participated in weekly team meetings to discuss targets and strategies, fostering collaborative work environment.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used in-store system to locate inventory and place special orders for customers.
Rideshare Driver
Uber & Lyft
02.2017 - Current
- Navigated routes efficiently to ensure timely passenger pick-up and drop-off.
- Maintained vehicle cleanliness and ensured compliance with safety regulations.
- Utilized app-based systems for real-time ride management and customer communication.
- Assisted passengers with loading luggage and provided exceptional customer service.
- Adapted quickly to changing traffic conditions, optimizing travel time for passengers.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Ensured passenger safety with strict adherence to traffic regulations and proactive driving habits.
- Maintained excellent ratings from passengers by consistently delivering friendly service and timely pickups.
- Completed daily vehicle maintenance and repair to guarantee dependable and safe ride.
- Handled emergency situations calmly and efficiently, contacting appropriate authorities when necessary.
- Managed time effectively, juggling multiple ride requests during peak hours for maximum efficiency.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Improved rider satisfaction by maintaining a clean and comfortable vehicle environment.
- Inspected vehicles to confirm safe and fully-functioning working condition.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Enhanced rider satisfaction by providing clean, safe, and friendly traveling environment.
- Navigated efficiently through heavy traffic, optimizing ride durations.
- Ensured vehicle maintenance was up-to-date, enhancing safety and reliability for all rides.
- Boosted my own safety and that of my passengers by adhering strictly to traffic laws and rideshare policies.
- Provided safe and reliable transportation services to passengers, ensuring timely pick-ups and drop-offs.
- Delivered passengers to destinations safely and on time.
- Helped passengers with luggage, collected fares and politely answered questions.
- Followed applicable traffic regulations and traffic laws.
- Checked vehicles for adequate supply of fuel, oil and other necessary fluids.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Planned routes based on knowledge of local areas, GPS information, and customer preferences.
- Communicated with passengers regarding estimated time of arrival.
- Observed passengers during the journey and reported any suspicious behavior.
Rideshare Driver
Ztrip/ Yellow Cap
02.2023 - 2024
Delivery Driver
Uber Eats
02.2017 - Current
- Delivered food orders promptly, ensuring customer satisfaction and adherence to safety protocols.
- Navigated efficiently through urban environments using GPS technology for optimal route planning.
- Communicated effectively with customers regarding order status and any potential delays.
- Maintained cleanliness and organization of delivery vehicle, promoting a professional image.
- Adapted quickly to changing traffic conditions, demonstrating flexibility in high-pressure situations.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Supported positive customer experience by resolving delivery issues promptly and effectively.
- Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Strengthened company reputation through polite and friendly interactions with customers during deliveries.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Protected people and equipment from hazardous materials by using correct procedures.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Education
GED -
Texas Christian University
Fort Worth, TX03.2012
Languages
English
Elementary
Timeline
Rideshare Driver
Ztrip/ Yellow Cap
02.2023 - 2024
Rideshare Driver
Uber & Lyft
02.2017 - Current
Delivery Driver
Uber Eats
02.2017 - Current
Manufacturing Production Associate
Alcon Manufacturing
Store Associate
Walmart Supermarket
GED -
Texas Christian University