Getonia Childress
Memphis,United States
Summary
Dynamic Certified Pharmacy Technician with proven expertise at Enclara Pharmacia, excelling in data entry and customer service. Enhanced patient care by ensuring timely prescription accuracy and resolving complex issues. Demonstrated strong attention to detail and problem-solving skills while maintaining HIPAA compliance and supporting efficient pharmacy operations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Enclara Pharmacia
07.2018 - Current
- Guided pharmacy technicians in maintaining service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Communicated directly with doctors offices via telephone, fax and email.
Correctional Officer Timekeeper
Tennessee Department Of Corrections
09.2009 - 04.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Processed payrolls on regular basis for more than 200 employees
- Reduced payroll errors by meticulously reviewing timesheets and resolving discrepancies before final submission
- Supported human resources initiatives by collaborating closely with HR personnel on various tasks related to workforce management.
- Maintained confidentiality of employee records and payroll information.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions
- Generated reports to track employee time and attendance.
Education
Other - Healthcare Administration
University of Memphis
Memphis, TN12.2024
Certificate Of Technical Studies - Pharmacy
Remington College
Memphis, TN11.2017
Skills
- Data entry
- Attention to detail
- Problem-solving skills
- Customer service
- HIPAA regulations
Certification
Certified Health Records Specialist with Billing & Coding
Timeline
Certified Pharmacy Technician
Enclara Pharmacia
07.2018 - Current
Correctional Officer Timekeeper
Tennessee Department Of Corrections
09.2009 - 04.2018
Other - Healthcare Administration
University of Memphis
Certificate Of Technical Studies - Pharmacy
Remington College
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