Summary
Overview
Work History
Skills
Languages
Timeline
Hi, I’m

Geury Reyes Valdez

Carrollton,TX
Geury Reyes Valdez

Summary

Insurance professional with extensive experience in claim investigations and settlements. Proven ability to navigate complex claims processes and negotiate effectively with all parties involved. Known for teamwork, adaptability, and results-driven approach, bringing problem-solving and negotiation skills to every assignment.

Overview

7
years of professional experience

Work History

Pilot Catastrophe

Independent Insurance Adjuster
09.2018 - Current

Job overview

  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information on claim status.
  • Reduced fraud instances by conducting meticulous investigations and identifying suspicious claims patterns.
  • Developed strong rapport with clients by consistently providing excellent service throughout claims process.
  • Attended industry conferences to stay current on emerging trends in field of insurance adjusting, fostering continuous improvement in my work methods.
  • Maintained accurate records of all claim activities, ensuring easy access to information for audits and reviews.
  • Identified opportunities for subrogation and pursued recoveries to minimize loss exposure for insurance carriers.
  • Collaborated with insurance carriers, agents, and policyholders to gather necessary information for accurate claim assessments.
  • Maintained updated knowledge of insurance policies, regulations, and industry trends for effective claim handling.
  • Provided comprehensive reports to management detailing claim findings, recommendations, and overall performance metrics.
  • Utilized advanced software tools to efficiently manage claims workload, track progress, and generate detailed reports on overall performance metrics.
  • Managed sensitive situations with empathy while maintaining professional boundaries during interactions with distraught policyholders.
  • Managed large caseload, prioritizing tasks to ensure timely completion and accurate settlement of claims.
  • Improved claim processing efficiency by conducting thorough investigations and timely documentation of property damage.
  • Examined claims forms and other records to determine insurance coverage.
  • Answered customer questions regarding deductibles.
  • Verified insurance claims and determined fair amount for settlement.
  • Prepared summaries of damage, payments, and policy coverage.
  • Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
  • Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
  • Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
  • Identified suspicious losses and contacted manager for investigative assistance.

Amazon Fulfillment Center

FC Associate
02.2019 - Current

Job overview

  • Mark and label containers, container tags, or products, using marking tools
  • Examine and inspect containers, materials, and products in order to ensure that packing specifications are met.
  • Filling customer orders and delivering them to the delivery platform in a manner that meets company standards for safety, security and productivity.
  • Responsible for the completeness and correctness of all orders filled.
  • Followed procedures at all times for personal and team safety.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Maintained clean and organized workspaces, adhering to health and safety regulations while maximizing productivity.
  • Loaded and unloaded trucks efficiently using appropriate equipment such as pallet jacks or forklifts when necessary.
  • Assisted in training new hires, leading to a more knowledgeable and efficient workforce.

Skills

  • Commercial Driver License (CDL)
  • Texas home State adjuster license and 15 others State
  • Property valuation
  • Liability determination
  • Damage assessment
  • Customer service
  • Claims processing
  • Settlement negotiation
  • Policy investigations
  • Casualty and property loss
  • CCC reports

Languages

Spanish
Native or Bilingual

Timeline

FC Associate

Amazon Fulfillment Center
02.2019 - Current

Independent Insurance Adjuster

Pilot Catastrophe
09.2018 - Current

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