Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Geymi Pedroso

Orlando,FL

Summary

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction.

Overview

8
8
years of professional experience

Work History

Bilingual Wireless Consultant

Total By Verizon
02.2024 - 04.2024
  • Recommended appropriate system based on customers' specific networking needs.
  • Built strong relationships with clients by consistently delivering outstanding service and follow-up assistance.
  • Closing sales

Hotel Reservations Agent

Ecotur, Cuba
01.2020 - 12.2023
  • Streamlined reservation processes for increased efficiency and reduced booking errors.
  • Assisted in creating promotional materials highlighting special offers or seasonal packages offered by the hotel.

Waitress Supervisor

MSC Cruises
01.2016 - 11.2019


  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Education

No Degree - Tourism

Formatur
Camaguey, Cuba
05.2015

Engineer -

Informatic Science University
La Habana, Cuba
06.2010

Skills

  • Guest Services
  • Guest Relations
  • Payment Processing
  • Strong Work Ethic
  • Honest
  • Punctual

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Bilingual Wireless Consultant

Total By Verizon
02.2024 - 04.2024

Hotel Reservations Agent

Ecotur, Cuba
01.2020 - 12.2023

Waitress Supervisor

MSC Cruises
01.2016 - 11.2019

No Degree - Tourism

Formatur

Engineer -

Informatic Science University

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Geymi Pedroso