Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Geysel Rivas

Los Angeles,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Flexible and outgoing team player commended for demonstrating integrity with customers, team members and supervisors.

Overview

12
12
years of professional experience

Work History

Sales Associate & Cashier

Ace Check Cashing
Los Angeles, CA
11.2023 - Current
  • Provide exceptional customer service while offering check cashing services, loans and prepaid debit cards sales.
  • Maintain confidentiality of bank records and client information.
  • Enter customer transactions into computers to record transactions and issue computer-generated receipts.
  • Perform customer interviews to obtain necessary documentation and verify accuracy of loan application.
  • Follow up with delinquent borrowers to collect overdue payments or renegotiate repayment schedules.
  • Verify credit references, employment history, income sources, bank statements and other documents as required to process loan applications.
  • Receive and process customer transactions, including deposits, withdrawals, loan payments and other check cashing services.
  • Balance cash drawers on a daily basis.
  • Develope customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Create detailed reports on daily, weekly, and monthly sales activity.
  • Maintaine knowledge of sales and promotions, return policies and security practices.

Sales Representative

Santos Mobile
Los Angeles, CA
01.2022 - 11.2023
  • Worked alone in store most of the time due to being a natural leader and fast learner.
  • Resolved conflicts between customers and company representatives.
  • Ensured adherence to company policies regarding pricing structures and payment terms.
  • Implemented incentive programs designed to increase sales volume from existing customers as well as attract new ones.
  • Answered inquiries from prospective customers regarding features of products and services offered on phone and in person.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Placed orders and answered customer questions in-person and over phone to maximize customer service.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained records related to sales for store management.

Medical Assistant

Gage Medical Clinic
Los Angeles, CA
05.2019 - 12.2021
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Documented notes during patient visits.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Administered injections, medications and treatments as directed by the physician.
  • Scheduled appointments for patients via phone and in person.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Contacted medical facilities to schedule patients for admission.
  • Assisted back office patient processes to reduce office wait times.
  • Handled general office duties to support administrative staff during peak hours.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.

Medical Assistant

Angel Family Practice
Los Angeles, CA
01.2013 - 07.2018
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Administered injections, medications and treatments as directed by the physician.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Collected blood samples from patients using venipuncture techniques or finger sticks when required.

Medical Assistant

Los Angeles Community Center
Los Angeles, CA
02.2012 - 07.2012
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Documented notes during patient visits.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Scheduled appointments for patients via phone and in person.
  • Collected samples from patients for laboratory testing purposes.

Education

Certificate - Medical Assisting

ATT Technical College
Los Angeles, CA
03-2004

Skills

  • Positive and professional
  • Time Management
  • Customer Assistance
  • Client Confidentiality
  • Loan Application Preparation
  • Teamwork and Collaboration
  • Exceeds sales goals
  • Loan Processing Coordination
  • Strong initiative
  • Collections experience
  • Attention to Detail
  • Cash Register Operation
  • Payment Processing
  • Drawer balancing
  • Data Entry
  • Cross-selling abilities
  • Dependable and Responsible
  • Flexible and Adaptable
  • Friendly, Positive Attitude
  • Credit card payment processing

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Sales Associate & Cashier

Ace Check Cashing
11.2023 - Current

Sales Representative

Santos Mobile
01.2022 - 11.2023

Medical Assistant

Gage Medical Clinic
05.2019 - 12.2021

Medical Assistant

Angel Family Practice
01.2013 - 07.2018

Medical Assistant

Los Angeles Community Center
02.2012 - 07.2012

Certificate - Medical Assisting

ATT Technical College

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Geysel Rivas