Geysol Garcia
El Paso,TX
Summary
Administrative professional with focus on streamlining office processes and enhancing operational efficiency. Known for dependability and adaptability, fostering collaborative environment to achieve team goals. Skilled in organizing information, managing schedules, and supporting administrative functions with precision and reliability.
Overview
17
17
years of professional experience
Work History
Housekeeping and Laundry Attendant
Deployed Services
01.2024 - Current
- Ensure to clean and sanitized pods for new residents.
- Liaised with U.S. Customs and Border Protection to coordinate housekeeping requirements and resolve issues and concerns.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Enhanced team productivity by collaborating with colleagues to complete tasks quickly and efficiently.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Teacher Assistant
Harmony School Of Innovation
08.2022 - 08.2023
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Supported classroom activities, tutoring, and reviewing work.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
- Maintained safety and security by overseeing students in recess environments.
- Supported student learning objectives through personalized and small group assistance.
- Distributed learning materials such as worksheets, textbooks, and supplemental activities.
- Facilitated smooth transitions between activities by providing clear instructions and maintaining routines.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
Customer Service Representative
Green Dot Quality
04.2017 - 08.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Special Education Parent Liaison
Guymon Public Schools
08.2015 - 08.2016
- Participated in professional development opportunities to stay current on best practices in special education administration and instruction.
- Organized and maintained confidential student files, ensuring compliance with federal, state, and district regulations regarding special education services.
- Assisted with the transition planning process for students moving from elementary to middle school or middle school to high school settings.
- Facilitated communication among general education teachers, special education staff members, administrators, and parents regarding student needs and progress.
- Served as a liaison between teachers, administrators, and community-based agencies to facilitate access to necessary support services for special education students.
- Managed the scheduling of special education paraprofessionals, ensuring appropriate classroom coverage and support for all students.
- Maintained accurate and up-to-date records of student progress, collaborating with multidisciplinary teams to monitor and adjust IEP goals as needed.
- Collaborated with parents and guardians, keeping them informed about student progress and offering resources for additional support at home.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Reviewed files, records and other documents to obtain information to respond to requests.
Special Education Aide
Guymon Public Schools
08.2014 - 08.2015
- Led small group instruction sessions tailored specifically to address diverse learning needs within the classroom population.
- Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
- Documented student progress, obstacles and academic milestones for parents and faculty.
- Assisted in the development of functional life skills for students with intellectual and developmental disabilities.
- Maintained a safe, clean, and orderly classroom environment conducive to learning by enforcing rules and expectations consistently.
- Participated in professional development opportunities focused on special education best practices to enhance job-related knowledge and skills.
- Improved student comprehension by employing various teaching methods and adapting to individual learning needs.
- Assisted instructor with lesson plan delivery and curriculum development.
- Enhanced classroom management through effective communication and implementation of behavior modification strategies.
- Provided teacher support with curriculum delivery and student behavior management.
- Supported students in completing classwork and applying academic concepts.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored student classroom and outdoors activities to promote student safety.
- Supported teacher in development of individual learning strategies.
Office Manager's Assistant
Farmers Insurance Agency
03.2008 - 07.2014
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Assisted coworkers and staff members with special tasks on daily basis.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Associate of Arts - Education
El Paso Community College
El Paso, TX12-2024
Skills
- Mail handling
- Administrative tasks
- Schedule and calendar management
- Confidentiality
- Scanning and copying
- Verbal and writing communication
- Multitasking
- Driver communications
- Customer Service
- Administrative Support
- Reliability
- Peer relationships
Languages
Spanish
Full Professional
Timeline
Housekeeping and Laundry Attendant
Deployed Services
01.2024 - Current
Teacher Assistant
Harmony School Of Innovation
08.2022 - 08.2023
Customer Service Representative
Green Dot Quality
04.2017 - 08.2022
Special Education Parent Liaison
Guymon Public Schools
08.2015 - 08.2016
Special Education Aide
Guymon Public Schools
08.2014 - 08.2015
Office Manager's Assistant
Farmers Insurance Agency
03.2008 - 07.2014
Associate of Arts - Education
El Paso Community College
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