Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sr. Systems Support Specialist / Server Admin
Vectrus- Kwajalein RMI / Decatur, GA Reserve Center (contract)
07.2023
Design, develop, and implement virtual network environments
Served as advanced-level subject matter expert, providing guidance and support to IT staff and end-users to resolve problems
Check the service desk database for entries on server and server resource issues
Extensive knowledge and experience with the administration of Active Directory (i.e., Domain Controllers, Group Policy, Coreview)
Experience using SolarWinds and VMware (vSphere and vCenter)
Performs triage and troubleshooting of incidents and helps resolve or restore issues
Installed, monitors, maintains, and secures information technology systems and software in a cloud and on-premises environment.
Tier 2 System Admin- (DAAS team)
Spinvi /Core4ce - Remote/Travel (Contract)
11.2023 - 12.2023
Supported with Updating and delivering packages to software centers (SCCM)
Windows Server 2012
Identified and implemented network frameworks, VPN troubleshooting, Active directory user and groups
Enable/ disable Windows security policies under the control panel
Troubleshoot Tier 2 networking issues
Implemented PXE, running scripts, and resolved GSC enterprise Tickets
Assisted with Microsoft 365 applications
Assisted with Print migrations and Computer migrations
Facilitated and aided with the Defense Health Agency (DAAS migration)
Grant file, folder, and registry permissions for specific users
Performed file system configuration and management; define and perform server backups and recovery procedures.
System Admin (Tier 1)
CACI - OCONUS-Bagram, AFG
02.2023 - 11.2023
Executed Protocols and Services (PPS), IT troubleshooting, PXE, and basic networking
Proven experience in overseeing the design and implementation of Microsoft-based systems for application delivery and related products
Advanced knowledge of at least 3 of the following: W2K12-W2K22 Active Directory, DNS, DHCP, VMWare hypervisor, Azure IaaS, Exchange, Patching, Enterprise Antivirus, Multi-Factor Authentication, hyper-converged backup, thin client operating systems management
Investigated security-related accidents/incidents and reported to the appropriate chain of command
Assisted in troubleshooting LAN/WAN connectivity issues.
IT Admin
United States Army (Active Duty)
02.2023 - 08.2023
Executed military operations, movements, and supply runs
Coordinated, monitored, and communicated with inbound and outbound aircraft
Operated weapons and targeting systems during ground combat operations
Troubleshoot network printers, network firewalls, network servers, and other networked systems
Troubleshooted and resolve computer issues and fixed printer issues.
SR.Desktop Specialist / Server Admin
Envista- Remote (Contract)
12.2023 - 07.2023
Helped with IT troubleshooting, PXE, basic networking, Executed Protocols and Services (PPS), and Network Checkpoint Firewalls
Assisted with configuring Windows applications, system settings, desktop settings, and security policies for network servers
Updated client's information Azure Active directory
Advanced tenant-level administration experience with O365
Experience with design, build, and administration of Windows Server 2008-2019, Active Directory, Domain Controllers, Group Policy
Administration experience in Microsoft Azure (Azure AD, Cloud Networking, Virtual Machines, Virtual Desktops, Azure Storage, Enterprise Applications, Coreview).
Full-Time Student, Volunteer
American InterContinental University
08.2023 - 01.2023
Community volunteer that provided services for the homeless
Actively provided veteran services and counseling to peers and veterans.
Education
B.A - Applied Management -
Grand Canyon U.
A.A Equivalent- Criminal justice -
American InterContinental University
Atlanta, GA
08.2018
Skills
Wide Area Network (WAN)
User Training
Microsoft Active Directory
VMware Virtualization
Case Support
Administrative Support
Security Clearance
Active DOD Secret - MAY 2029
Certification
CompTIA Security+
Server +
INDURE- International Distributed Unified Reporting Environment - Course
SAP Certified Application Associate- S4HANA for Financial Accounting 1809
Alan Carroll & Associates- Advanced Communication
PMP course completed/ 35 credit hours
Timeline
SR.Desktop Specialist / Server Admin
Envista- Remote (Contract)
12.2023 - 07.2023
Tier 2 System Admin- (DAAS team)
Spinvi /Core4ce - Remote/Travel (Contract)
11.2023 - 12.2023
Full-Time Student, Volunteer
American InterContinental University
08.2023 - 01.2023
Sr. Systems Support Specialist / Server Admin
Vectrus- Kwajalein RMI / Decatur, GA Reserve Center (contract)
Customer Service Representative at Tyndale USA (Contract) - The Reserve NetworkCustomer Service Representative at Tyndale USA (Contract) - The Reserve Network
Fiscal & Compliance Director at Georgia Vocational Rehabilitation Agency (GVRA)Fiscal & Compliance Director at Georgia Vocational Rehabilitation Agency (GVRA)