G. Giovanna Minotta

• Establish foundational processes for business operations.
• Streamline the operations of the company to improve efficiency through the implementation of new technology and tools.
• Evaluate industry competition regularly to maintain a competitive advantage in the marketplace.
• Oversee the management of purchasing, sales, marketing and customer account operations.
• Monitor market conditions to set accurate service pricing and take advantage of emerging trends.
• Establish community and professional networks to deliver services in a greater capacity.
• Monitor the financial performance of the company to continuously measure its profitability and incorporate strategies to maintain it.
• Ensure regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Increase customer satisfaction by implementing efficient business processes and providing exceptional service.
• Hire, train and manage a high-performing team of employees dedicated to achieving company goals.
• Recruit, hire, and train new independent contractors, to meet the continuous demand of services.

· Set organizational goals and objectives to guide and direct the organization's focus and achieve mission fulfillment.

· Advocated for policy changes at both local and national levels to further support the organization’s goals and objectives.

· Expanded the organization’s geographical outreach by opening new areas to deliver services.

· Acted as a team leader in group projects, delegating tasks and providing feedback.

· Defined organization's roles and responsibilities to establish and enhance processes.

· Used critical thinking to break down problems, evaluate solutions and make decisions.

· Championed continuous improvement efforts within the organization, streamlining operations for increased efficiency.

· Advocated for organization's mission to raise awareness and support.

· Developed key operational initiatives to drive and maintain substantial organization's growth.

· Built relationships with donors, government officials and other agencies to secure funding and support for the organization.

· Communicated organization's performance, forecasts and strategies to donors and board of directors.

· Represented the organization to local public by giving presentations and speeches and participating in community events.

· Collaborated with external agencies including other non-profits, businesses and government agencies to create mutually beneficial partnerships.

• Assisted with interpretation and translation services for Spanish-speaking patients and the personnel.

• Planned material equipment and manpower needs for job.
• Managed purchase order creation for raw materials procurement.
• Monitored inventory use and adjusted inventory control techniques.
• Prepared and maintained comprehensive production reports to highlight production developments for management review.

• Opened and maintained new markets in Central, South America and The Caribbean.
• Created campaigns to launch new products and promotions.
• Represented the company on negotiations with new distributors.
• Trained new distributors on market trends and consumption of company's products.
• Prepared detailed analyses on a monthly basis, enabling more effective tracking of actuals versus forecasted figures.