Ghajeja Hashmy
Wylie,TX
Summary
Detail-oriented and knowledgeable [Job Title] skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Conversational [Language] abilities.
Overview
10
10
years of professional experience
Work History
Teacher
Richardson Independent School District
Dallas, TX
08.2021 - 11.2023
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Office Manager
Pennsylvania Dermatology Partners
Douglassville, PA
03.2015 - 11.2018
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved patient satisfaction by implementing efficient scheduling and appointment management systems.
- Streamlined office operations for increased efficiency and productivity through effective staff training and delegation of tasks.
- Enhanced patient care by establishing strong relationships with medical professionals, including physicians, nurses, and technicians.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Developed comprehensive employee training programs to enhance staff performance and improve overall office procedures.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.
- Oversaw accounting, budgeting, and financial reporting.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Receptionist
Phoenixville Hospital
Phoenixville, PA
01.2014 - 02.2015
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
Bachelor of Science - Elementary Education
Pennsylvania State University
University Park, PA05.2021
Skills
- Small Group Instruction
- Student Engagement
- Group Instruction
- Classroom Instruction
- Billing Processes
- EMR Software
- Team Supervision
- Attention to Detail
- Insurance Eligibility and Verification
- Patient Registration
- Medical Procedures Scheduling
- Medical terminology knowledge
- Patient check-in
- Human Resources
- Administrative Support
- Patient Demographics
- Coding Team Coordination
- Patient Scheduling Management
- Medical Billing Expertise
- HIPAA Regulations Understanding
- Staff Recruitment and Training
- Medical Records Administration
Languages
Pashto
Native or Bilingual
Timeline
Teacher
Richardson Independent School District
08.2021 - 11.2023
Office Manager
Pennsylvania Dermatology Partners
03.2015 - 11.2018
Receptionist
Phoenixville Hospital
01.2014 - 02.2015
Bachelor of Science - Elementary Education
Pennsylvania State University