Ghalia Eldabbas
Philadelphia
Summary
Dynamic Pharmacist Manager with a robust background in patient care and counseling, known for implementing innovative business development strategies. Expertise in pharmacy benefit management (PBM) and prior authorization has driven formulary compliance and profitability enhancements. Acknowledged for strong interpersonal skills, leading to significant improvements in patient outcomes and operational efficiency. Committed to advancing health promotion initiatives within the community.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacist Manager
Rite Aid Pharmacy
Philadelphia
05.2023 - Current
- Managed day-to-day operations of the pharmacy, including ordering supplies, managing staff schedules, and overseeing customer service.
- Managed prior authorization processes to ensure timely medication access, leveraging expertise in pharmacy benefit management (PBM) to optimize formulary compliance, and cost-efficiency.
- Facilitated interdepartmental communication between pharmacy personnel and other departments.
- Developed and implemented new pharmacy protocols to ensure quality control and patient safety.
- Ensured compliance with federal regulations regarding controlled substances prescription processing.
- Analyzed financial data to determine cost-saving opportunities and maximize profitability.
- Recruited, interviewed, hired, trained, supervised, and evaluated the performance of all pharmacy personnel.
Ambulatory Care Pharmacist
Rite Choice Pharmacy (340B)
Philadelphia
12.2021 - Current
- Managed 340B program operations, ensuring full compliance with HRSA and federal regulations, while optimizing cost savings and medication access for eligible patients.
- Provided education and counseling on prescription medications, over-the-counter drugs, herbals, and nutritional supplements to patients.
- Actively participated in interdisciplinary team meetings to develop treatment plans for complex cases.
- Implemented strategies to optimize inventory management, ensuring accurate 340B drug pricing, and preventing diversion or duplicate discounts.
- Compounded nonsterile preparations using aseptic technique, including proper labeling requirements.
- Identified potential adverse drug interactions, or contraindications, that could result from multiple drug therapy regimens.
- Managed prior authorization processes within the 340B program, ensuring timely medication access for eligible patients, while maintaining compliance with HRSA regulations and PBM requirements.
Pharmacist
Rite Aid Pharmacy
Philadelphia
07.2021 - 05.2023
- Receiving, verifying, and dispensing medications using NextGen according to physicians' prescriptions.
- Counseling patients regarding the appropriate use of medications, and collaborating with healthcare professionals to plan, monitor, review, and evaluate patient adherence.
- Administered immunizations and vaccinations according to established protocols and guidelines.
- Participated in continuing education programs to stay up-to-date on changes in pharmaceutical laws.
- Educated patients on medication use, side effects, and lifestyle modifications to enhance treatment adherence, and overall health outcomes.
- Utilized MTM platforms and clinical documentation systems to track interventions, monitor patient progress, and ensure compliance with healthcare standards.
Clinical Pharmacist Intern
Northside Hospital
Atlanta
10.2019 - 06.2021
- Practiced using FDA and state law; sterile/non-sterile compounding, and IV dispensing services.
- Documented all forms for narcotic pharmacy records.
- Performed all Omnicell functions, ensured the functionality of bar-code scanning, executed medication distribution, received, and stocked pharmaceuticals, prepared meds in unit dose packaging, and filled code carts/emergency kits.
- Trained new staff members on pharmacy policies, procedures, and regulations.
- Advised nursing staff on the proper administration of medications, as well as the storage requirements.
- Collaborated with physicians and other healthcare providers to optimize therapeutic outcomes for patients.
Clinical Pharmacist Intern
Piedmont Hospital
Atlanta
03.2021 - 04.2021
- Worked with a pharmacist to find antidotes and reversal agents for intoxicated patients in our ICU and emergency department.
- Assisted during codes, and collaborated with other team members in distress.
- Contacted manufacturers for pressing questions concerning our ICU/critical care patients and their rare, severe medication interactions.
- I participated in daily ICU rounds with the entire medical staff and suggested drug and dose changes, as well as possible drug-drug interactions.
- Recommended converting patients from IV to PO using Piedmont guidelines.
- Joined with a clinical pharmacist to perform pharmacokinetic/anticoagulant monitoring, parenteral nutrition consults, and antibiotic surveillance.
- Developed interventions for patients on anticoagulants, including bridging patients treated with Lovenox to Warfarin or other anticoagulants.
- Dosed medications using creatinine clearance, body weight, AUC, and BSA, such as vancomycin, gentamicin, levofloxacin, chemotherapy, etc.
Health Systems Pharmacist Intern
Piedmont Hospital
Atlanta
02.2021 - 03.2021
- Performed leadership services, such as interdisciplinary educational sessions between pharmacy and other departments in the hospital, and participated in securing and restocking the hospital's onsite CHEMPAK.
- Assisted in developing risk management plans for potential threats or hazards related to health systems.
- Completed a wide variety of duties assigned by the supervisor, such as creating and managing tech schedules, organizing hospital formularies, managing inventory processes, and maintaining all hospital Pyxis machines.
- I became aware of administrative skills through activities such as the management of technical staff and supportive personnel, compliance with relevant laws and standards, financial analysis, and health system policy and procedures.
- Assisted with educating staff on changes in health systems protocols.
- Monitored performance indicators such as wait times, bed utilization rates, and cost per case, to measure the effectiveness of initiatives taken.
Industry Pharmacist Intern
Bayer Pharmaceuticals Rare Disease Unit
Whippany
11.2020 - 02.2021
- Engaged with the Bayer team using Zoom, Microsoft Teams, and platforms like Citrix Workspace.
- Worked closely with the ADEMPAS team on creating marketing plans and presentations for this assigned brand.
- Coordinated meetings with sales teams to gather customer responses, customer requirements, complaints, and queries to develop promotional materials and brand campaigns with internal colleagues.
- Delivered rapid solutions to questions from the HCP and Patient Marketing team.
- Implemented strong leadership and effective communication skills through vendor management and cross-functional collaboration.
- Assisted in overseeing the budgeting process for the marketing team to assure the allocation of resources that will produce optimum results.
- Analyzed customer insights, brand performance, and market trends, which address key challenges on prioritized business opportunities.
- Supported leadership in the development of brand strategy and the annual 2021 brand plan, based on an understanding of customer needs and market dynamics.
- Facilitated analytic plans to gather data and generate an in-depth understanding, with insight into the market, Bayer, and competitor brands, to provide customer-focused input on strategic business issues.
- Built quality presentations for drug brands, including Riociguat (ADEMPAS), Vericiguat (VERQUVO), Regorafenib (STIVARGA), etc.
- I took a large part of an organizational project creating the resource database for the oncology medical affairs team promoting Regorafenib (STIVARGA).
Pharmacist Intern
Rite Choice Pharmacy
Philadelphia
09.2020 - 11.2020
- Assisted in monitoring the pharmacy's operations to achieve business objectives by increasing sales and gross margins, managing equipment, limiting expenses, and directing operations to improve the pharmacies' performance metrics.
- Assisted in developing campaigns that aimed at increasing health awareness within the community.
- Completed extensive research on the process of opening my own pharmacy.
- Implemented innovative strategies for inventory management to reduce costs, and improve operational efficiency.
- Created detailed reports of pharmacy activities, including financial performance and customer satisfaction metrics, and later analyzed customer feedback to better understand customer needs.
- I participated in professional organizations at the state board of pharmacy to stay abreast of changes in legislation affecting pharmacies.
Community Pharmacist Intern
Rite Aid Pharmacy
Philadelphia
09.2020 - 10.2020
- Acquired knowledge of policies and government regulations to perform dispensing duties accordingly.
- Organized for massive COVID-19 vaccine sites.
- Ensured compliance with all applicable laws and regulations related to the practice of pharmacy.
- Advised patients on health maintenance issues such as diet, exercise, and proper nutrition.
Ambulatory Pharmacy Intern
Rite Choice Pharmacy
Philadelphia
06.2020 - 09.2020
- Practiced disease-state management services and how they can be implemented in a community clinic pharmacy setting.
- Gained knowledge of RX-30 and pharmacy-related software.
- Worked closely with physicians and other healthcare providers.
- Adhered strictly to safety protocols when handling potentially hazardous drugs or chemicals.
Ambulatory Care Pharmacist Intern
Rite Choice Pharmacy
Philadelphia
06.2020 - 07.2020
- Partnered closely with physicians and other healthcare professionals to provide quality disease state management, and became a bridge between patients and their providers, ensuring positive patient outcomes.
- Managed sales and negotiated with insurances, including Medicare-Medicaid, Keystone, Blue Cross Blue Shield, United Health, Humana, Cigna Health, etc.
- Participated in team meetings with other staff members to discuss best practices for childcare.
(MTM) Pharmacist Intern
Rite Aid Pharmacy
Philadelphia
05.2020 - 06.2020
- Delivered one-on-one MTM patient services, including comprehensive and disease-specific medication reviews, targeted interventions to assess the appropriateness of all medications, while educating patients about their diagnosis, drug regimen, side effects, and available resources.
- Developed individualized care plans, addressing medication-related issues such as polypharmacy, adverse drug reactions, and therapeutic duplications.
- Collaborated with healthcare providers to adjust medication regimens, ensuring safe, effective, and cost-efficient therapy for patients. Also contacted insurance companies to settle adjudication errors and claims.
- Identified patient barriers to adherence, to optimize medication therapy, and improve overall clinical outcomes.
- Developed patient-specific care plans to optimize therapeutic outcomes, improve quality of life, and reduce costs associated with medications.
- Conducted comprehensive medication reviews (CMRs) to identify drug therapy problems, improve adherence, and optimize patient outcomes.
Hospital Pharmacy Intern
Northside Hospital
Atlanta
07.2019 - 08.2019
- Researched treatments under critical timing for all patients, including infants, while completing Med Recs on patients and suggesting medication changes.
- Managed patients' labs, including CrCl, INR, and APTT levels.
- Analyzed data trends related to prescribing patterns for quality assurance purposes.
- Provided information on proper medication usage and potential side effects to patients and healthcare providers.
- Identified discrepancies between prescribed medications, allergies, and contraindications listed in patient medical records.
- Compounded pharmaceutical preparations are made in a quality manner under the direction of a pharmacist, utilizing pharmacy software and hardware systems.
Pharmacy Intern
Ingles Pharmacy
Auburn
08.2018 - 09.2018
- Assisted with provisions, quality improvement initiatives, inventory, and ordering of pharmaceutical products, including OTC medication for Ingles.
- Prepared and distributed medications according to policies, and procedures.
- Assists by filling orders, preparing, and verifying labels.
- Kept a record of patient information regarding the picking up of OTC medications, like Sudafed.
- Administered flu shots and other vaccinations to patients.
- Completed new and updated patient profiles to document patient information and medication lists.
Pharmacy Intern
Walgreens Pharmacy
Duluth
07.2018 - 08.2018
- Worked to promote and maintain an error-free and productive department while collaborating with pharmacists to formulate a dialogue sheet to improve customer service response ratings.
- Assisted in reviewing and verifying prescriptions while practicing safe quality assurance control for patients by screening to avoid health complications, including allergic reactions and interactions.
Pharmacy Intern
CVS Pharmacy
Lawrenceville
02.2018 - 06.2018
- Utilized HIPAA guidelines proactively to maintain records of prescriptions upon arrival.
- Handled patient info with sensitivity and respect for privacy.
- Effectively counseled patients on OTC medications, drug safety, medication adherence, and correct administration after filling and dispensing appropriate medications.
Education
Doctor of Pharmacy -
Philadelphia College of Osteopathic Medicine
Philadelphia, Georgia, USA05.2021
Associates in Health Sciences -
Delaware County Community College
Delaware County, Pennsylvania, USA05.2017
Biology -
Widener University
Pennsylvania, USA05.2015
Skills
- Business Development Strategies
- Problem-solving and time management skills
- Excellent interpersonal skills
- Patient care and counseling
- Operating Omnicell
- Operating Pyxis, Dose Edge
- Epic, NextGen, Pioneer
- Cerner
- RX30
- Medication-Related Action Plan (MTM)
- PBM and prior authorization
- FDA Drug Safety Guidelines
- Judgment and Decision-Making
- Promotion of health and disease prevention
- Immunization administration
- Clinical pharmacology
Certification
- Licensed Pharmacist (Pennsylvania)
- Authorized Immunizer (Pennsylvania)
- Advanced Cardiovascular Life Support (ACLS/BLS/CPR)
Community Service
- Field Organizer, Narenj Tree Foundation, Philadelphia, Pennsylvania, 05/01/17, Present
- Immunizer, Covid Mass Vaccination Clinic, Atlanta, Georgia, 02/01/21, 06/30/21
Languages
Arabic, Bilingual
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Pharmacist Manager
Rite Aid Pharmacy
05.2023 - Current
Ambulatory Care Pharmacist
Rite Choice Pharmacy (340B)
12.2021 - Current
Pharmacist
Rite Aid Pharmacy
07.2021 - 05.2023
Clinical Pharmacist Intern
Piedmont Hospital
03.2021 - 04.2021
Health Systems Pharmacist Intern
Piedmont Hospital
02.2021 - 03.2021
Industry Pharmacist Intern
Bayer Pharmaceuticals Rare Disease Unit
11.2020 - 02.2021
Pharmacist Intern
Rite Choice Pharmacy
09.2020 - 11.2020
Community Pharmacist Intern
Rite Aid Pharmacy
09.2020 - 10.2020
Ambulatory Pharmacy Intern
Rite Choice Pharmacy
06.2020 - 09.2020
Ambulatory Care Pharmacist Intern
Rite Choice Pharmacy
06.2020 - 07.2020
(MTM) Pharmacist Intern
Rite Aid Pharmacy
05.2020 - 06.2020
Clinical Pharmacist Intern
Northside Hospital
10.2019 - 06.2021
Hospital Pharmacy Intern
Northside Hospital
07.2019 - 08.2019
Pharmacy Intern
Ingles Pharmacy
08.2018 - 09.2018
Pharmacy Intern
Walgreens Pharmacy
07.2018 - 08.2018
Pharmacy Intern
CVS Pharmacy
02.2018 - 06.2018
Doctor of Pharmacy -
Philadelphia College of Osteopathic Medicine
Associates in Health Sciences -
Delaware County Community College
Biology -
Widener University
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