Ghalia T. Mahran
New York,NY
Overview
5
5
years of professional experience
Work History
Mental Health Counselor
Sprouting Roots Mental Health Counseling
08.2022 - Current
- Used advanced counseling skills and evidence-based practices to establish goals and treatment plans with patients.
- Offered and documented treatment consent forms in patient health records.
- Documented psychiatric services and responses to treatment in patient case files.
- Created and reviewed client notes and referrals.
- Conceptualized client cases to formulate diagnoses and client centered interventions.
- Supervised interns and led trainings to discuss topics such as building rapport, maintaining retention, and proper documentation.
Mental Health Counseling Intern
Sprouting Roots Mental Health Counseling
01.2022 - 08.2022
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Guided clients in effective therapeutic exercises.
- Acted as Social Media Manager for Sprouting Roots.
Receptionist/Administrative Legal Assistant
Freeman, Nooter & Ginsberg
06.2019 - 06.2020
- Worked closely with lawyers on legal documents, communicating with inmates and/or future clients.
- Translated letters and other forms of communication from Spanish to English and vice versa.
- Worked on large legal projects assisting lawyers with finding and summarizing important evidence on court documents and other kinds of evidence both in and out of office.
- Developed and updated spreadsheets and databases to track, analyze and report on legal cases.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Manager
Abercrombie & Fitch
05.2018 - 05.2019
- Managed team of over 25 employees, running both Abercrombie kids and adults store simultaneously.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Approved regular payroll submissions for employees.
- Evaluated report data to proactively adjust and enhance operations.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
Education
Master of Arts - Mental Health Counseling
Wake Forest University
Winston-Salem, NC08.2022
Bachelor of Arts - Philosophy
Hartwick College
Oneonta, NY05.2018
Skills
- Certified in Trauma Proficiency and Dialectical Behavior Therapy (DBT)
- Detail oriented, research-focused, highly organized, highly attentive, adaptable, and able to grasp new concepts quickly
- Proficient with applications such as: Microsoft Word, Excel, PowerPoint, and Outlook as well as EHR systems
- Exceptional time management and multitasking skills
Timeline
Mental Health Counselor
Sprouting Roots Mental Health Counseling
08.2022 - Current
Mental Health Counseling Intern
Sprouting Roots Mental Health Counseling
01.2022 - 08.2022
Receptionist/Administrative Legal Assistant
Freeman, Nooter & Ginsberg
06.2019 - 06.2020
Manager
Abercrombie & Fitch
05.2018 - 05.2019
Master of Arts - Mental Health Counseling
Wake Forest University
Bachelor of Arts - Philosophy
Hartwick College
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