Ghanali Desai
Summary
Highly motivated and dedicated Human Resources professional with experience in employee relations, workplace investigations, and case management. Currently pursuing a Bachelor's degree in Business Administration with a concentration in Human Resources. Adept at conducting employee investigations, policy compliance analysis, and workplace issue resolution. Proven ability to provide guidance on performance management, conflict resolution, and HR best practices. Proficient in Microsoft Office Suite, HRIS systems, and case management tools. Seeking to leverage expertise in investigations and employee relations to contribute to organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Associate Partner, Human Resources
Amazon
01.2024 - Current
- Respond accurately and professionally to questions and concerns from associates and managers through multiple channels (in-person, email, phone, etc.) in a timely manner.
- Escalate and take partners when discrepancies or issues arise with associate interactions such as Leave of Absence, accommodations, or other employee relations issues.
- Enter and review associate data within HRIS and payroll systems timely and accurately.
- Provide subject matter expertise to associates and leadership on people practices, systems, and resources.
- Compile, assess and use and data regarding critical business metrics such as: attendance, attrition, engagement, labor fill, etc.
- Advocate for the employee experience by partnering effectively with leaders, partners, and core teams to provide world-class service to Amazon associates, including educating them on how and when to use self-service tools.
- Plan, coordinate and implement associate activities that create an inclusive environment.
- Conduct investigations into employee complaints, workplace concerns , and policy violations, ensuring fair and consistent outcomes
- Interview employees and managers regarding workplace conduct, performance issues, and compliance matters.
- Research employee data, review policies, and document findings to provide recommendations for corrective action.
- Partner with HR leaders to ensure adherence to company policies, employment laws, and best practices.
- Provide coaching and guidance to employees and managers on performance management and workplace concerns.
- Draft and distribute corrective action documents, involuntary separation notices, and investigation summaries.
Accounts Receivable/ Invoicer
ATI Industrial Automation / A Novanta Company
01.2020 - 01.2023
- Managed invoicing and billing reconciliation, ensuring accuracy and compliance with company policies and industry standards.
- Investigated billing discrepancies and financial reporting errors, collaborating with internal teams for resolution.
- Conducted comprehensive reviews and reconciliations of invoices, purchase orders, and payment records.
- Researched and resolved billing errors and inconsistencies, working with accounting and operations teams to identify root causes.
- Maintained organized records of invoices, payments, and outstanding balances, ensuring accurate financial reporting.
- Provided exceptional customer service, addressing inquiries and concerns related to billing and invoicing.
- Developed and presented financial reconciliation reports to management, supporting data-driven decision-making.
- Contributed to process improvement initiatives, implementing measures to enhance billing accuracy and efficiency.
Assistant Inventory Controller
Restaurant Depot
01.2017 - 01.2020
- Conducted inventory audits and stock counts across multiple branches in the U.S. to ensure accurate inventory control.
- Identified and resolved inventory discrepancies through data reconciliation and corrective actions.
- Analyzed inventory trends and implemented standardized procedures for more efficient stock management.
- Assisted in billing processes related to inventory transactions, ensuring accuracy in invoicing for products and services.
- Worked closely with warehouse and operations teams to ensure proper stock levels and minimize discrepancies.
- Provided recommendations to improve inventory management and reduce losses across multiple locations.
Accounts Payable and Receivable
Tactrix Marketing
01.2014 - 01.2017
- Processed and verified invoices, purchase orders, and expense reports, ensuring accuracy and compliance.
- Managed timely payments to vendors and employees while maintaining proper documentation.
- Reconciled vendor statements, resolving discrepancies to maintain financial accuracy.
- Collaborated with internal teams for proper invoice coding and approval processes.
- Managed accounts receivable, generating invoices and applying payments to outstanding balances.
- Monitored aging reports and followed up on overdue payments via calls and emails.
- Investigated billing discrepancies and worked with sales and customer service teams to resolve issues.
- Prepared and analyzed financial reports, including cash flow projections and aging reports.
- Assisted with month-end and year-end closing activities, supporting audits and financial reporting.
Education
Bachelor of Science - Business Administration- Human Resources
DeVry University
Downers Grove, IL12-2026
High School Diploma -
Seventh Day Adventist Higher Secondary School
Gujarat, India04-2012
Skills
- Employee Relations & Investigations
- Workplace Policy Compliance
- Case Management
- HR Policies & Procedures
- Performance & Conduct Guidance
- Interviewing & Report Writing
- HRIS & Payroll Systems
- Microsoft Word, Excel, PowerPoint
Certification
- CPR/AED Certification
Timeline
Associate Partner, Human Resources
Amazon
01.2024 - Current
Accounts Receivable/ Invoicer
ATI Industrial Automation / A Novanta Company
01.2020 - 01.2023
Assistant Inventory Controller
Restaurant Depot
01.2017 - 01.2020
Accounts Payable and Receivable
Tactrix Marketing
01.2014 - 01.2017
- CPR/AED Certification
Bachelor of Science - Business Administration- Human Resources
DeVry University
High School Diploma -
Seventh Day Adventist Higher Secondary School
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