Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ghanesia N. Mack

Louisville,Kentucky

Summary

I would like to obtain a position with in your company/agency working in the social service field.

Overview

19
19
years of professional experience

Work History

ShelterHouse, Dropinn Center
Cincinnati, Ohio
01.2018 - Current
  • Rapid Re-housing Entry Case Manager.
  • Queue and manage clients appointments.
  • Complete initial assessments on clients into VESTA.
  • Intake Summary Note, and complete ongoing progress notes, and a 30 day Progress note (or upon clients change in status).
  • Assist client with obtaining documents that or on housing checklist (ie birth certificate, identification, income verification, ect.).
  • Provide Referrals, transportation and resources to outside agencies.
  • Assist client with making calls, online searches/services, utility bills, and check stubs.
  • Hamilton County Job and Services Benefits/Social Security or Disability Benefits.
  • Coordinate Health Services (GCB,, McMicken Clinic, ect.).
  • Assist Client with completing applications for subsidized housing.
  • Assist client with locating and viewing housing process.

ShelterHouse, Dropinn Center
Cincinnati, Ohio
04.2013 - 01.2018
  • Job title: Rapid Re-Housing case Manager.
  • Assist Clients with developing and implementing a plan for independent living.
  • Monitor progress with home visits and weekly contact.
  • Provide intense case management services to ensure adequate assistance to overcome problems, barriers and link clients to services.
  • Advocating for services, improvements, and maintaining regular contact with agencies that clients are connected with.
  • Facilitating rental agreements with landlords and clients, while ensuring that clients understand their agreements, housing policies and procedures.
  • Ensure that clients are connected to services to reach life skills (cooking, house cleaning, etc.).
  • Assist clients with maintaining current relationships with the community and social services agencies/resources and develop new resources.
  • Provide support in communicating with the landlord.
  • Conduct (Home Inspections, Assist with Lease and Rental Agreement, Adhere to Fair Market Rent Guidelines and HUD regulations, Acts as advocate for clients housing issues.
  • Create power point and pull monthly Recidivism and RRH Report for monthly meeting with CEO.
  • Conduct Life Skills Group monthly for RRH Clients.
  • Intake and Assessments for Homes Pilot singles/families and light casemanagement.

Triage Specialist

Drop In Center
Cincinnati, Ohio
12.2012 - 04.2013
  • Conduct Initial Screenings into Shelter.
  • Intakes/Assessments.
  • Explain Shelter Rules and give hygiene bag/resource packet.
  • Make referral to appropriate shelter.
  • Ensure that client is connected with their case manager or engagement specialist.
  • Make sure residents complete orientation and PATH.
  • Maintain Positive communication with all residents.

Senior Residential Advisor

Cincinnati Job Corps
Cincinnati, Ohio
11.2004 - 12.2012
  • Supervision of Residential Living area- staff and students.
  • Advocate, Facilitate, Mediate, Mentor/Coach, Role Model, Communicator, Counselor, Leader, Motivator and Authority Figure.
  • Maintain Professional Relationship with staff and students.
  • Communicate Clearly and effectively.
  • Solve Problems.
  • Facilitate small groups.
  • Cope with change and manage stress.
  • Demonstrate strong administrative skills.
  • Resolve conflict.
  • Overseeing systems and operation of the center/Center Duty Officer after 5 pm.
  • Acting Residential Living Manager (in Residential Living Manager absence).
  • Auditing student social folders.
  • Training of New Hires.
  • Record Keeping and documentation in daily log and student social folders.
  • Accountability of staff and students.
  • Provide individual guidance on informal or structured basis in close coordination with appropriate counseling staff.
  • Assist each student in developing a positive image.
  • Coordination of peer discipline programs in dormitories.
  • Transmit information to students and staff.
  • Encourage student participation in center programs and activities.
  • Answering telephones.

Cincinnati, Ohio
01.2009 - 03.2009

CASS, Senior Services
Cincinnati, Ohio
10.2008 - 01.2009
  • Interim ship: Talbert House Men's Extended Treatment Program.

Education

BA - Social Work

College of Mount Saint Joseph
2017

Western Hills High School
August 1990

Skills

  • administrative skills, Auditing, Benefits, Case Manager, case management, Coach, cooking, Counselor, counseling, Client, Clients, documentation, image, ie, notes, Market, Mediate, Mentor, power point, Communicator, policies, Progress, Record Keeping, social services, structured, Supervision, telephones, transportation

Timeline

ShelterHouse, Dropinn Center
01.2018 - Current

ShelterHouse, Dropinn Center
04.2013 - 01.2018

Triage Specialist

Drop In Center
12.2012 - 04.2013

01.2009 - 03.2009

CASS, Senior Services
10.2008 - 01.2009

Senior Residential Advisor

Cincinnati Job Corps
11.2004 - 12.2012

BA - Social Work

College of Mount Saint Joseph

Western Hills High School

Similar Profiles

CREATE PROFILE
Ghanesia N. Mack