Ghani Thomas
Creative Security
Oakland,CA
8
years of professional experience
Dynamic security professional with a proven track record at Creative Security, excelling in access control and customer service. Effectively supervised staff and enhanced safety protocols, ensuring a secure environment. Known for meticulous attention to detail and strong organizational skills, consistently achieving operational excellence in high-pressure situations.
Work History
Security Guard Supervisor
2 Years 6 Months- Supervised security staff, assigned posts, and maintained consistent coverage across facility operations.
- Monitored access control procedures to verify visitors, contractors, and deliveries.
- Responded to incidents, coordinated emergency protocols, and documented outcomes in detailed reports.
- Conducted routine patrols to identify safety hazards, unauthorized activity, and security breaches.
Front Desk Receptionist
2 Years 4 Months- Greeted residents, visitors, and vendors with professional front desk service.
- Answered multi-line phone calls and routed inquiries to appropriate departments.
- Verified visitor identities and maintained accurate guest logs.
- Managed package deliveries, pick-ups, and notification workflows.
Receptionist
3 Years 3 Months- Greeted visitors and directed customers to appropriate sales or service staff.
- Answered multi-line phone calls and routed inquiries with accuracy and professionalism.
- Scheduled appointments and maintained front desk calendar for showroom activities.
- Managed incoming mail, packages, and internal document distribution.
Education
High School Diploma
Skills
Access control
CCTV monitoring
Customer service
Computer literacy
Attention to detail
Time management
Organization
Timeline
Security Guard Supervisor
Creative Security
04.2024 - 10.2026Read More
Front Desk Receptionist
Planned Companies
09.2022 - 01.2025Read More
Receptionist
Ashely’s Furniture
12.2018 - 03.2022Read More
Emery High School
High School Diploma
Read More